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Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental

4.5

About this business

Location details

334 Stokes Rd, Medford, NJ, 08055, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
4.5388 reviews
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Adam S.'s profile image
Adam S. 
rating
7 years ago

Well as I sit here in the office and type my review. Dr. Biron performed a tooth extraction and pretty much brutalized my face. After coming back 7 days in a row and being belittled by staff for coming back(even though they told me to come in) to have my dry socket repacked, and dr Biron having the nerve to tell me that he was frustrated with me!!!! I have decided this is not the dentist to go to. Zero compassion, They sedate you so they can rip your face apart then leave you on your own for days in pain. The dr had the nerv... read more

Penny L.'s profile image
Penny L. 
rating
8 years ago

I am a long time patient of SBS and I have never had anyone talk to me as bad as Christine did when I called to inquire about moving up an appointment. Her tone and responses were completely unwarranted and out of line. Appalling actually. I never gave her ANY reason AT ALL to treat me that way. She's the first person you hear as a representative of SBS and it's NOT a good impression. I am extremely disappointed that they would employ someone like that to represent them and provide customer service when she doesn't seem to b... read more

Business response:

Hi Penny, we're sorry you have a bad experience, we have tried reaching out to you to resolve this issue, but have not yet heard back. Please contact Cass, our patient relations manager, to discuss this, as we want to ensure you and all of our patients have a great experience. 

Jack H.'s profile image
Jack H. 
rating
8 years ago

Big practice that is completely unorganized and poorly managed. I agree that everyone is very friendly, but when a problem arises the place implodes. On my first visit they game me a form for my primary care physician to fill out and fax back. This turned into a huge ordeal for me and my physician because the Medford office issued a corporate form with the incorrect fax number. While my physician office kept faxing and relaxing, all Medford could do is say its not here try again. All through the ordeal the office kept i... read more

Donna M.'s profile image
Donna M. 
rating
9 years ago

I had very bad care from the oral surgeon. He neglected my dangerously high blood pressure and didn't give me antibiotics for five teeth. Two days later my face blue up I then went back and saw a different doctor who prescribed antibiotics and called my primary doctor about my high blood pressure 

Denise C.'s profile image
Denise C. 
rating
9 years ago

I don't appreciate hearing other patients medical history, medications. And then I got to hear the periodontist give the same "sales pitch" to the patient next to me that I received. I just feel like they are always selling. Then you get to check out and the gentleman at the counter is very condescending and down right rude. 

Melek O.'s profile image
Melek O. 
rating
11 years ago

This dentistry is totally overpriced, they are charging you the double then other dentistry!!! For example a single root canal treatment over 900 dollar !!!!! The place where you sit and wait had a few books which are maybe over 15 years old and totally boring and then also you have to pay out off your pocket so much money that's incredible !!! Be aware from this place, I already changed my whole family to another dentistry and we are very happy now 

Rose S.'s profile image
Rose S. 
rating
12 years ago

Try to avoid this place if possible. They misdiagnosed my family and tried to do work that was unnecessary. It seemed as if they just wanted to make some extra money, without much concern for the patient or their health. 

Business response:

We strive to have every patient (and every family) leave our practice with smiles on their faces and if you are unhappy, we are unhappy. We would really like to hear from you to learn as much as we can about your experience, so please call our office. If there was a miscommunication on our end, we truly apologize. Our doctors practice dentistry with integrity and professionalism and we always hold ourselves to extremely high standards of excellence and ethics. We expect our patients to hold us to those same standards. Your c... read more

Frequently asked questions about Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental

How is Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental rated?

Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental has a 4.5 star rating with 388 reviews. 

When is Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental open?

Simply Beautiful Smiles of Medford Affiliated with The Smilist Dental is closed now. It will open tomorrow at 7:30 a.m.