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1516 Gemini Pl, Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
This was our first experience with this store and it was awesome! Toni was WONDERFUL and very helpful! We will definite be back!
Hey everyone go see my friend Stephen he will hook you up with a great mattress at a great price
Stephen was wonderful. Extremely knowledgeable and cared more about making sure we had all the information to choose the perfect mattress instead of a sale like many competitors. Took the time to give us pricing on a few different options while we made up our minds. We quickly were able to make a decision because of how thorough Stephen was and walked out the door with a bed ordered in no time at all. If you want a no fuss, friendly and straight to the point when finding your mattress I highly recommend checking this locat... read more
Steve provided us with amazing customer service. He is very knowledgeable & was a pleasure to work with
Simply an outstanding experience from start to finish. Stephen provided us with a detailed and informative discussion of the products available and a great price on our new Tempur-Pedic split king mattress and foundation set. Delivery, removal of our old bedding (which will be recycled), and set-up of our new set was also outstanding. Detailed timing was provided and both employees were extremely friendly and professional. I recommend Sleep Outfitters highly to anyone shopping for a new mattress set.
Amazing beds, great staff, good deals! Went into this location at the last minute, right before closing time with a budget & Steve helped us pick out a Sealy brand mattress & box spring for an amazing price! He worked with us, really listened to what we wanted & then met our needs! The staff here really cares about their customers & the priority of a good night's sleep! You can not go wrong with Sleep Outfitters!!
We were verbally promised by salesman that we could exchange our mattress if we didn’t like it with their 120 day comfort promise but when we actually called and emailed to discuss exchange we were told there was nothing they could do. No exchange. Also no phone calls returned. Horrible customer experience and now we have a bed we don’t think it comfortable and having poor nights sleep.
Business response:
Hello, Janine. We are sorry to hear about your experience. Please contact our Concierge at conciergegroup@sleepoutfitters.com with more information, including the name and phone number on your order.
Sleep Outfitters has a 5 star rating with 843 reviews.
Sleep Outfitters is closed now. It will open tomorrow at 10:00 a.m.