This profile has been claimed by the business owner or representative.
Smart Living on Cullen Apartment Homes
- Apartments
- Houston, TX
About this business
Location details
13555 Cullen Blvd, Houston, TX, 77047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Wanna thank Ms. Shyanne for being great in helping and walking me thought the process of trying to find a place. Smart living on cullen will be the place for me when I decide to relocate. Great person.
Business response:
Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience!
I have been apartment hunting for a couple of weeks and was recommended here through a friend. I was skeptical due to not having any luck and being on crunch time to find a place. This was by far the best experience out of the locations I sought out for an apartment. The staff was nice, but I want to give a special shout out to Shyanne. She was very helpful and attentive to all my questions and concerns. She handled all of my inquiries in a timely manner.
Business response:
Hi, Josiah. Your feedback is highly appreciated. Thank you for the review!
I recently had the opportunity to visit the property as I am considering a move in the coming months. I would like to take a moment to commend the staff, particularly Shyanne, for her exceptional assistance during my visit. She demonstrated remarkable patience while addressing my numerous inquiries and consistently maintained a professional demeanor. Shyanne ensured that all my questions were thoroughly answered and provided detailed information regarding the requirements for becoming a resident at the property. As a result ... read more
Business response:
Hi, Daranice. Thank you so much for leaving us a stellar review!
Excelente trato y atención de parte de la señorita Ivonne Moreno y su equipo de trabajo
Business response:
Hi, Albing. We are thrilled to learn that you had a positive experience with us!
Si buscas una manager de apartamentos confiable y eficiente, Ivonne Moreno es la mejor opción. Siempre atenta a las necesidades de los residentes, organizada y con una gran habilidad para resolver cualquier situación 🙌🏻
Business response:
Hi, Isis. Thanks for taking the time to share your positive experience. We truly appreciate it!
Living at Smart Living on Cullen Apartment Homes has been a fantastic experience. The spacious, modern apartments feature granite countertops, energy-efficient appliances, and high ceilings, making the space both stylish and comfortable. The private patios and garden-style soaking tubs add a touch of luxury, while the walk-in closets provide ample storage. The management team is outstanding, always friendly, responsive, and dedicated to maintaining the community. Their professionalism ensures a well-kept, peaceful living en... read more
Business response:
Hi, Mrjdavis13. Thanks for taking the time to share your positive experience. We truly appreciate it!
I have lived at Smart Living on Cullen since August 2021. A large majority of the complex was still under construction. For three years (different management team) it was a wonderful place to live. Property was well maintained, maintenance requests were handled in a timely manner, being a single female, I felt safe, and the management team really cared about their tenants and followed thru on concerns presented. I can no longer speak highly or give a 5-star rating on Smart Living. The property is still maintained (landsc... read more
As my second year begins starting today in this complex I have watched it go down tremendously. Why did I sign a new lease? To my understanding you have to have a new lease signed 90 days prior before your previous lease end if you’re not moving out when the term is over. PAINFUL MISTAKE. I’m 100% tired of speaking with the people in the office about situations they can’t get under control. The cleanliness have decreased tremendously-garbage always everywhere. Gate is always left open during the day-sometimes at night on the... read more
Business response:
Hi Tierra, we want to thank you for renewing your lease with us and bringing your observations to our attention. We frequently communicate to residents the importance of respecting their neighbors enough to clean up after themselves and actively work to pick up anything that gets missed daily. The gates at our community and most communities are open during the day to facilitate a working leasing office. It should be closed after hours and so we will definitely be looking into why the gate would be found open on a weekend. We... read more
My stay at SMART LIVING ON CULLEN has been utterly disappointing. Since moving in, I've encountered a host of issues. The management is unhelpful and often dismissive, showing a complete lack of concern for residents' needs. Maintenance requests take forever to be resolved, and when they are, the work is substandard. The condition of the apartments is deplorable, with constant plumbing issues, broken appliances, and pest infestations. The walls are extremely thin, making it impossible to block out noise from neighbors, whic... read more
Business response:
We understand that having your car towed can cause a lot of frustration. We appreciate your taking the time to leave such a thoughtful review and apologies are in order for the inconvenience that you have felt at (833) 688-1217. We are taking your feedback very seriously and will work diligently to fix these problems immediately. Thank you very much for sharing your concerns.
Frequently asked questions about Smart Living on Cullen Apartment Homes
How is Smart Living on Cullen Apartment Homes rated?
Smart Living on Cullen Apartment Homes has a 4.1 star rating with 260 reviews.
When is Smart Living on Cullen Apartment Homes open?
Smart Living on Cullen Apartment Homes is closed now. It will open tomorrow at 8:30 a.m.