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Smiles by Choice
- Dentists
- St. Louis, MO
About this business
Location details
77 West Port Plaza Drive Suite 205, St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Great, very patient
Business response:
Hi, Evelyn. Thanks for taking the time to share your positive experience. We really appreciate it your kind words and feedback. Have a great day! 😁
Great job as always
Business response:
Hi, Karen. Thank you for your kind words and feedback. 😃 Thanks for being a part of our family. Have a great day!
Everything went perfect!!
Business response:
Hi, Connie. Thank you for your review. We work so hard to make our patients feel like a part of our Smiles By Choice family. And, we really appreciate that you took the time to share your feedback. Have a great day!😁
I had to come back in because my implant was a little loose.Dena and Louise where very professional and courteous and Louise tightened the screw and smoothed the back of the tooth and polished the front and back.Thr tooth looks and feels great.
Business response:
Hi, John. Thank you so much for your review! We appreciate your comments bout Dena and Dr. First. Our team works hard to make our patients feel welcome and comfortable at our office. Have a great day!🤩
Great as usual! Been my dentist for 43 years!
Business response:
Hi, Valiere. Thanks so much for your feedback! We are thrilled to learn that you had a positive experience with our team. We appreciate you! Have a great day! 😃😃
3rd time I have called and asked Dr Timm to call me. I had the worst cleaning of my life. Very painful. I had to stop before it was complete. My teeth are in good shape - the technician kept poking me. Then had to call back 2 times about the insurance not having come thru. The whole experience was painful and sloppy.
Business response:
Hi, Bev. Thank you for sharing your feedback. We truly value hearing from our patients and understand how important it is to feel comfortable, listened to, and cared for during every visit. We take concerns like this seriously. Because we respect our patients’ privacy, we can't discuss specific details of care in a public forum.
My issue is with the dental assistant, Linda. Her cleaning of my teeth was the most painful dental procedure that I have had in living memory. She gouged the ultrasonic probe so far down into my gum that I could not keep from flinching. She did not seem to care that she was hurting me. She also accidently squirted water directly into my throat, causing me to cough violently. She chuckled at this and admitted it was an accident. I will be changing to a different dentist due to insurance issues but will be grateful to no... read more
Business response:
Hi, David. Thank you for taking the time to share your feedback. We take all patient experiences seriously and value respectful, comfortable care. While we’re unable to discuss specific visits or team members in a public forum, we appreciate you bringing your concerns to our attention. Please contact us at (314) 970-4116 to discuss this matter further.
Dr.Dyer was his old usual self as he is a great person who makes you feel at ease in a situation that is considered somewhere people usually don't want to go.The young lady who cleaned my teeth was not as pleasant as the ones who used to work with Dr. Dyer.She was blunt and her touch was harder than I am used to. The ladies at the desk aren't like Dr. Dyers old staff who always were very pleasant and cheerful.I realize that all these things don't affect the quality of care you are providing me.I really don't know what I woul... read more
Business response:
Hi, John. Thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words about Dr. Dyer and the trust you’ve placed in him over the years — it means more to our team than you may realize. Our goal is always to make every visit feel welcoming, gentle, and respectful. Thank you again for your loyalty, your trust, and for being part of our practice family. We’re grateful for patients like you.
Only doing a review here even after doing the Google one because you will not stop sending me emails along for a review. The tmj services being offered on your website shouldn't be there. The way you didn't even look at my mouth and jaw before giving weak advice, where you kept pausing while attempting to talk about it, like you were wanting me to say what we should do. And then ending your suggestion on something that might help, by fixing my deep bite, but then seconds later say the appliance can make the deep bite worse... read more
Business response:
Hi, Sheila. Due to HIPAA regulations, we cannot publicly comment on your remarks. At Smiles by Choice, we are committed to providing all our patients with top-notch dental care, personalized attention, and unparalleled patient support. We wish you the best in your health and wellness journey.
Frequently asked questions about Smiles by Choice
How is Smiles by Choice rated?
Smiles by Choice has a 4.9 star rating with 955 reviews.
When is Smiles by Choice open?
Smiles by Choice is closed now. It will open tomorrow at 8:00 a.m.