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17 Berdon Way, Fairhaven, MA, 02719, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:30 p.m. | |
Tue | 10:00 a.m. to 7:30 p.m. | |
Wed | 10:00 a.m. to 7:30 p.m. | |
Thu | 10:00 a.m. to 7:30 p.m. | |
Fri | 10:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Very positive experience! My children felt comfortable and I was happy with the professional knowledgeable staff. It is nice to find a local dentist that accepts my family insurance and welcomes news patients.
Business response:
Hi Bethany, Thank you so much for visiting our office. We are glad you liked your visit.
Dr. Polnar is a fantastic dentist who may be part magician by what she was able to do with my teeth! Manager Vanessa was easy to talk to on the phone about scheduling & in person while discussing options for dental care. Assistant Tarell was attentive & friendly. When was the last time you left your dentist's office and knew everyone's name? Thank you all for saving my smile!
A very friendly professional team that helped me work through my out is state insurance while treating me quickly. Dr. Polnar was very thorough in her explanation of my treatment plan!
Business response:
Thank you so much for your kind words, Jeff Jordan. We really appreciate you taking the time out to share your experience with us. Cheers, Smiley Dental
BEWARE! DR. FANG and his dumb-🫏 assistant “Dee” are scammers / Con Artists! He milks insurance companies for their money. He pulls perfectly healthy teeth that he claims are bad. I got X-rays done and he took 9 individual X-RAYS in just ONE section of my mouth when generally you only get 1 or 2 done. He also never showed me my X-Rays… He did so many X-rays on me that the roof of my mouth became burnt. He told me I had 12 teeth that needed to be pulled. Mind you i have never gotten a single cavity throughout my life. So goin... read more
The Staff in this dental place is really nice but the Asian doctor here is HORRIBLE ! You won’t get to have an opinion, he will just tell you these are the things he's going to do! I went there for a repair a tiny filling that fell off, I had zero pain ! Took x rays of my whole mouth and said I needed 9 fillings!! He was so rude when I told him I only need my one tooth to be fixed! He asked me to go see another doctor and left the room ! I told him I needed it done and I don’t want to see another doctor as he already took a... read more
Business response:
Dear Achsah, We’re sorry to hear about your experience at our Fairhaven office. We strive to provide gentle, professional, and patient-centered dental care, and we regret that your visit did not meet those expectations. Your feedback is valuable, and we appreciate you sharing your concerns. Best, Smiley Fairhaven Team
Do not use this dentist! I walked out after being told I would owe $114 for my visit. I had not even been seen!
Business response:
Hello Marianne, We’re sorry to hear about your experience and appreciate your feedback. At Smiley Dental Fairhaven, we strive to provide transparent pricing and ensure that all patients fully understand their costs before receiving treatment. We apologize if there was any miscommunication regarding your visit. If you’d be open to discussing this further, we’d love the opportunity to address your concerns and find a resolution. Please feel free to reach out to our office. We truly appreciate your recommendation and are loo... read more
I was approved by United Concordia insurance to be seen by DMD Dr Polnar at Smiley Dental who is on the list of approved DMDs from United Concordia approved list of Dentists. Smiley Dental reception representatives turned me away as they stated they don’t accept this coverage at the 17 Berdon Way location and could pay out of pocket if I wished to be seen for restoration. After calling back my insurance company for clarification they stated that Dr. Polnar (DN1857117) absolutely is on the approved list for coverage and I am ... read more
Business response:
Hi Eric, I am the regional manager and i am glad you brought it to my attention. Please give me 1-2 days and I will get back to you. Thank you
Smiley dental has to be the WORST dentist office I have ever been to. I registered as a new patient there about a month and a half ago and had my tooth extracted (which was canceled 3 times and rescheduled, like anyone has the time for that) and then was offered to make a apt in office but told them I would call to make the apt in a week or so. So a week goes by and I call to make my apt and no one answers, I leave voicemail after voicemail and no one calls back. Fast forward almost 5 weeks now; I realized today you could ma... read more
Family member had a filling, office was on vacation. Once it opened , person called the office to ask for an emergency visit due to continuing pain at the site . Was told "the schedule was full " and an abrupt "no" Girl on phone could have cared less. Patient canceled all follow up appointments for self and family
Business response:
Hi Karen, I am deeply sorry for the bad experience. We were closed for holidays but the front desk should have been more accommodating. I have spoken to all employees and we take your feedback very seriously. The Manager would like to directly talk to you. Please let me know a good date and time. Thanks
Smiley Dental has a 4.4 star rating with 657 reviews.
Smiley Dental is closed now. It will open at 10:00 a.m.