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SoftLite Windows & Doors
- Doors & Windows
- Streetsboro, OH
About this business
We are dedicated to providing innovative products that exceed industry standards for quality, reliability, and performance. We use leading-edge technologies and equipment in manufacturing, allowing us to exceed our customers’ requirements for beautiful, strong and thermally efficient windows. We offer an extensive line of replacement windows to fit any home, region, or climate. SoftLite is proud to manufacture ENERGY STAR® certified products and have consistently earned the ENERGY STAR Partner of the Year Award since 2014 an... read more
Location details
10250 Philipp Pkwy, Streetsboro, OH, 44241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (46)My original SoftLite windows were installed more than 10 years ago and earlier this Spring I noticed that 2 out of 22 appeared foggy and had failed. I phoned the company in early August and was greeted by friendly and knowledgeable women (I placed multiple calls with multiple questions) who walked me through the warranty replacement glass process. They were careful to explain that the warranty is for replacement glass only, not the entire window or shipping. Accepting those parameters, I provided the required information, up... read more
Business response:
Thank you for your 5-star review of our customer service crew, *****! Were overjoyed that we were able to address your needs and provide you with the stellar experience you deserve. SoftLite Windows appreciates your positive feedback!
Outstanding product!!!We purchased our windows 10 yrs ago and not one issue!! These are the best windows. After the company that we purchased them from went out of business we thought we were without a warranty as promised. The company that took over for them did not honor the previous companies warranty but sent me directly to Softlite to resolve my problem.Softlite customer service is the Greatest! They sent the parts we needed and videos on how to repair our window. They are Outstanding. I had the parts within days of sub... read more
RecommendedSoftlite's windows looks beautiful in my home! When I had questions they went above and beyond to not only answer my questions, but help me better understand how my windows function and how to troubleshoot myself. They treated me with utmost respect and understanding. I absolutely love my windows and would recommend them to anyone looking for top of the line windows. 5/5 stars!
Fantastic Company! when they tell you guaranteed for life they mean it! We just had hardware repairs made to ***** windows, half of which were 18 years old, other half 23 years old. no questions asked... *****; our field service rep went above/beyond to insure not only that was all in perfect working order before he left, but also that both my wife and I would be able to confidently take care of any future minor repairs ourselves!
Business response:
Thank you for taking the time to share your positive experience with our products and services ****. SoftLite is thrilled to hear that it exceeded your expectations and appreciates your business! We hope to keep impressing you!
Fantastic Company! when they tell you guaranteed for life they mean it! We just had hardware repairs made to 10-12 windows, half of which were 18 years old, other half 23 years old. no questions asked... *****; our field service rep went above/beyond to insure not only that was all in perfect working order before he left, but also that both my wife and I would be able to confidently take care of any future minor repairs ourselves!
Business response:
Thank you for taking the time to share your positive experience with our products and services ****. SoftLite is thrilled to hear that it exceeded your expectations and appreciates your business! We hope to keep impressing you!
Installers were great and did a excellent job.
Installing technicians were excellent and efficient. After finishing took the time to demonstrate operation of product in detail.
We replaced our 20-year-old builder's-grade windows with SoftLite vinyl windows. This is one of the best investments we have ever made! Not only do these windows look terrific, they are easy to operate, a breeze to clean, and they keep my house well insulated. I am amazed by the sound reduction but most importantly, how comfortable our home is now. Would certainly recommend!
My husband and I love our Elements windows, they have made a huge difference in making our rooms warmer. Thank you!!!!
Frequently asked questions about SoftLite Windows & Doors
How is SoftLite Windows & Doors rated?
SoftLite Windows & Doors has a 4.8 star rating with 57 reviews.
When is SoftLite Windows & Doors open?
SoftLite Windows & Doors is closed now. It will open tomorrow at 8:00 a.m.