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Solar Optimum Benicia

4.4

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Location details

6012 Egret Ct, Benicia, CA, 94510, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
4.4132 reviews
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Grant A's profile image
Grant A 
a year ago

I shopped around for solar companies and collecting quotes. Solar optimum gave the most reasonable offer and I proceeded with them. Installation was quick within a single day, and the work quality was excellent. Being an engineer myself, the solar optimum staff also worked with me on optimal installation. They were friendly and respectful. The system used is the Enphase IQ gateway along with the IQ8M micro-inverters behind each solar panel made my ********** The Enphase gateway comes with a phone app called Enlighten, where ... read more

Debbie S's profile image
Debbie S 
a year ago

We hired Solar Optimum to replace our roof and install our solar system and storage battery. We are extremely happy with the outcome. ***************************** was our sales contact. He was very knowledgeable, personable, and true to his word. The pricing for both was very competitive. Any question or request has been handled immediately and satisfactorily. We highly recommend this company! 

David S's profile image
David S 
2 years ago

My wife and I could not be happier with our decision to go with Solar Optimum. We were close to going with another provider because of pricing but after digging deeper into that company's reviews, we ultimately decided Solar Optimum was the better choice based on their rating, customer service, and value. The process for installation was quick and easy. We were grateful our representative, *****, was so ****** communicative and transparent, which made for no major surprises. We could not have asked for a better experience. 

Todd K's profile image
Todd K 
2 years ago

I worked with a different vendor than Solar Optimum at first to try to set up my solar system - had nothing but headaches and couldn't get a firm price. I switched to Solar Optimum via Ensage (my Step son had a system installed by Solar Optimum and recommended the Ensage site for comparison and contact actions). I switched last minute and signed the contract on the last available day to still get NEM 2.0. Since the first contact of Solar Optimum, the team has been professional and paid attention to details. Any questions I h... read more

Business response:

****, thank you so much for your business and choosing Solar Optimum as your installer. Your 5-star review is greatly appreciated. 

Rakshith H's profile image
Rakshith H 
2 years ago

I am immensely pleased with the services provided by Solar Optimum. Despite the rush due to *** rule changes, they completed the entire solar panel installation process in just two months. ******'s meticulous planning laid a solid foundation for the project. The permitting process was efficiently handled by *************************, ***********************, ***************************, and *************************, ensuring all necessary permits were in place. *********************************** guided me through the *** a... read more

Business response:

Thank you so much for your review, ********. We're so happy to hear you had a pleasant experience and congratulations on going solar! 

Michael L's profile image
Michael L 
2 years ago

Solar Optimum is super easy to work with and made the whole experience seamless. And they do a ton of follow-up in order to maintain the experience going forward! 

scott o's profile image
scott o 
a year ago

I do not belive one of the reviews are real. this was one of the most frustrating things I have ever delt with. I am sory I got involved with them 

Ike B's profile image
Ike B 
a year ago

First, Solar Optimum puts a lot of effort into removing negative reviews on any review site through a number of ways. They've even resorted to manipulation and deception in my case. They consistently show their heavy-handed approach rather than focusing on actually improving customer service. The installation, replacement, and repair staff were excellent, but the business side is a little scattered. I regret choosing Solar Optimum for the 25 year lifetime of my system.Initially, I was impressed with their competitive bids, o... read more

A. O's profile image
A. O 
2 years ago

Terrible Company and Dishonest People, Made Me Lose NEM2 Status Solar Optimum gave me a contract price so I signed up with them to qualify for NEM2. Then they came up with this roof reinforcement that was necessary for before installing the system on my roof. They have a roofing division that does roof related work. Other contractors were able to install without any roof modifications. The contract price with this change went up by roughly 50%. I switched to another party and asked Solar Optimum to give me access to the appl... read more

Business response:

We appreciate your feedback. We do apologize for the misunderstandings and acknowledge the *** deadline was a hectic time to go Solar.. Per our conversation today ( with our customer service team member)- You DO still have *** 2.0 with us and after consulting with some specialized installers in your area - we have a workaround for the lightweight tile roofs. We look forward to hearing back from you and making sure you get the best deal for Solar. 

Frequently asked questions about Solar Optimum Benicia

How is Solar Optimum Benicia rated?

Solar Optimum Benicia has a 4.4 star rating with 132 reviews. 

When is Solar Optimum Benicia open?

Solar Optimum Benicia is open now. It will close at 6:00 p.m.