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3201 Matlock Road, Suite 110, Arlington, TX, 76015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:15 a.m. to 5:00 p.m. | |
| Tue | 6:15 a.m. to 5:00 p.m. | |
| Wed | 6:15 a.m. to 5:00 p.m. | |
| Thu | 6:15 a.m. to 5:00 p.m. | |
| Fri | 6:15 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They always say they found something and it needs to be redone. Always! Second and third mammograms elsewhere are always perfectly fine.
Solis was great ... until I had a problem. I went in for my once per year check up in July 25'. I was contacted again in August 25' by Solis to come back because the image was unclear. Of course, I got another bill for $445 from Medical City Arlington that my insurance did not cover. I paid it and then got another "bill" via text message one month later from Rose Imaging Specialists. So, I called Solis directly and got the run around: I pressed "7" for "billing questions" and got "Customer service" or "Scheduling" this ha... read more
First let me say that when I went to my screening appointment it was great. The staff was great the place was clean and the appointment was quick. Now the follow up/through is terrible, they claimed that I would get an email of the results (did not get). Then I get a call from them saying my doctor has requested a diagnostic test and a sonogram. I still do not know why nor was I sent the results. I will find me another imaging company that knows how to effectively communicate.
They will charge you for both the visit to Solis and will also charge you for a hospital visit from Medical City Arlington. I didn't go to the hospital or receive any services from the hospital. My general physician sent me here to get imaging and this office just happened to be in a pavilion next to the hospital building. And they had NO parking! Go get your imaging somewhere else that will not bill you twice.
Arrived early as requested. Signed in. Waited 40 minutes to be called up and told that my insurance doesn't cover at that location. Other Solis locations - yes, but not this one. I've gone to Mansfield location for a few years, but they no longer do bone density. So I was told to go to Arlington location. Frustrating. But called another provider and got an appointment later this week.
They use 3rd party billing that is a nightmare to work with. I paid a bill in April and they are still sending me invoices. I sent them the email confirmation of payment as well as my bank statement. I've started and finished my chemotherapy in the time I've been battling Rose Imaging!
My insurance company set up the appointment and when I arrived, the receptionist said I could not be seen because she couldn't find my doctor to send results to- checked with insurance company- they have no idea why appointment was refused-
Received diagnostic callback after screening mammogram -- first available appt 2 weeks out, only Mon-Thurs during work hours. Two days later get an all clear letter with a non-density classification (but I'm always rated heterogeneously dense). Tried calling all afternoon, different phone numbers -- annoying on hold music never got any kind of selection menu or live person. So, do I need a diagnostic mammogram or not? I even tagged on Twitter and Facebook, no response. I have no idea whether or not to trust their results.... read more
I made an appointment on the fall to have my mammogram. You would think someone would let me know i was a month early. I get to the appointment and there are two young girls attending patients. The one on the left was talking to a coworker. I approached her and ask if she was able to take care of me and very defiant said " I was busy talking". Then she proved to tell me I was too early. Total disregard and awful customer service. For me, this place is very convenient and that is the only reason I continue to go there. My nei... read more
Solis Mammography, a department of Medical City Arlington has a 4.3 star rating with 456 reviews.
Solis Mammography, a department of Medical City Arlington is closed now. It will open on Monday at 6:15 a.m.