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S&S Mechanical - Plumbing Heating Cooling
- Heating & Air Conditioning/HVAC
- St. George, UT
About this business
Location details
4008 S 1630 E St, #3, St. George, UT, 84790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
If i could give them 0 stars that would be more appropriate. S&S was the original installer of the furnace in our new home. The furnace was installed so badly it led to premature mechanical failure. We had to spend over $4K to make the necessary corrections. Really poor work! I would not recommend them.
Business response:
We are concerned to hear about the furnace installation issues and $4K repair costs. We have scoured our records in our Service Department, Residential Installation and New Construction. We are not able to locate any record tied to your name. We have been in business for over 40 years and value our customers. Had we known that there was a problem with something we installed, we would have come and taken care of the issue. We stand behind our products and installations. That is how we have been able to stay in business for a... read more
I hired S&S Mechanical to install a Kohler 26 KW Generator at our house in Nevada as they were about the only certified Kohler Dealer within a 50 mile radius of our same retirement community. From day one, I regret that choice. As a retired Electrical/ Instrumentation Technician, I am rather particular about what kind of equipment I have installed around my house. Kohler's Generator / Automatic transfer switch (ATS) is a smart system that can be monitored remotely, which is important to me. The Electrical Contractor I hir... read more
Business response:
Mr. Benedict, we apologize for the circumstances that have arisen throughout your generator installation, and most recently, your service request. We wish to express disappointment in the resulting loss of trust you now have with our organization and team. We work tirelessly every day to provide a 5-Star experience to our clients, but it is evident that we fell short of this on several occasions. In my email to you sir, I provided you with clarity on the communication hiccup associated with your service request. We have disc... read more
We had a leak under our sink and called to have them repair it. Since it was going into the weekend we were willing to pay the extra weekend fee, so that we could have this issue resolved. They came Saturday and claimed they had fixed it. Shortly after he left it began leaking all over again. They called Monday to have us pay the $185 for the repair. We explained that he didn't even fix it. He said we still had to pay. Which is ridiculous given we are paying extra for the weekend rate and it wasn't even fixed that weekend. W... read more
I had a Routine inspection and chose some preventative measures. My bill was over $2800. I screwed up not doing my homework and just trusted their process...that's on me. Don't make the same mistake and pay more than you need to for a job.
I regretted Hiring S & S Mechanical from the beginning. I hired S&S Mechanical to replace the air conditioner and blower motor in July 2016. A crew came in early in the morning to install the condenser and coils. The technician that was supposed to finish the job in the afternoon never showed. I was told he would be there first thing in the morning. He never showed. When I finally received a callback from S&S I was told that the technician was on another job and would arrive in 2 hours. When he finally did arrive, he did not... read more
These people came to my house, charged me $125 to diagnose the problem with my a/c. And when they left it was worse than when they came. I had cold air when they got there now my a/c won't turn on at all. I've called them several times they keep telling me the technician will call me back. No one has called. The customer service is TERRIBLE. I've asked to speak to the owner, Cory, he won't call me back either. Um, don't use these guys they are horrible. I highly DO NOT recommend them
Frequently asked questions about S&S Mechanical - Plumbing Heating Cooling
How is S&S Mechanical - Plumbing Heating Cooling rated?
S&S Mechanical - Plumbing Heating Cooling has a 4.9 star rating with 1,694 reviews.
When is S&S Mechanical - Plumbing Heating Cooling open?
S&S Mechanical - Plumbing Heating Cooling is open now. It will close at 8:00 p.m.