Anonymous on RateMDs 5 years ago
10/17/2018, 14:30 PM
I previously left a low rated review on this page. If I could delete it, I would. I feel terrible and it is not an accurate depiction of Dr. Steiger’s practice. He and his team do fantastic work and have the patient’s best interest at heart. They are honest, kind, efficient, and informative. I was making judgments far too soon. I was overwhelmed by my swelling and was nervous overall about if I made the right decision (which I definitely did). Comments by others who also were anxious post surgeries of their own on various forums truly clouded my judgement. Be very careful of certain sites. I was given incorrect terminology and was told by forum members I had a valve collapse, when really, uneven swelling just made one side a little more clogged for a short time and all my crying kept me swollen and I didn’t see my true nose. It put me in a frenzy and I was encouraged to leave a review about it (which I did in the heat of uninformed emotions) and I definitely would have saved everyone a lot of stress if I just listened to Dr. Steiger’s reassurances sooner. Even when I was using terms I did not understand and crying in the office or on the phone, Dr. Steiger and Luz were very patient with me, talked with my family, offered to speak to a counselor with me, assured me that my nose was structurally sound and improved aesthetically as I asked, and cared about my well being. In my most recent visit, I sheepishly expressed how sorry I was and how I love my results now and Dr. Steiger and Luz were so kind and just genuinely glad to see that I was doing better and loving my nose. They just wanted me to be happy. I was not in the right frame of mind when making my first review and I need to give credit where it is deserved. Dr. Steiger and his staff delivered wonderful results. I love how my nose looks now and my septum is no longer deviated. I can finally breathe well at night and my nose is straight in pictures :). The majority of my swelling has gone down and I can see the features I wished to keep and I can also see all the new things I LOVE about it. I have much more confidence. It’s cliche, but I’d go as far as saying this has been life changing for me. Again, I am so sorry for the trouble I’ve caused and I highly recommend Dr. Steiger. Thank you so much.