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Storage Solutions - Surprise, AZ

4.9
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About this business

Storage Solutions is the leader in self storage management services, whether you own one facility or several. If you’re looking for storage operations management, we are here to help! Our storage management services can be tailored to your specific needs. Whether you need general storage information or details about our property management services, we have a solution for you! 

Location details

13331 W Bell Rd, Surprise, AZ, 85378, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.9324 reviews
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Mark T.'s profile image
Mark T. 
on Birdeye

a year ago

In my first call to John, i knew this was the place for us. He is so kind and so dedicated to endure his clients are well taken care of. From the time we spoke until we moved in to their units, John was a huge asset in stepping us through the process . He has definitely a huge and face of this business. It's so good to see and know there is awesome customer support in this day . Thanks John, we plan to be with you for years to come 

Business response:

Mark, thank you so much for using our facility. We appreciate your business. Sincerely, Surprise Storage Solutions  

Nicole S.'s profile image
Nicole S. 
on Birdeye

2 years ago

Great costumer service ! John was awesome 

Business response:

Thank you Nicole for your kind words, they go a long way to shaping what we do at Surprise Storage Solutions . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Surprise Storage Solutions Team 

Sheyla W.'s profile image
Sheyla W. 
on Birdeye

2 years ago

Just got our unit. So so far so good. Check back in a few months 

Business response:

Sheyla, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Storage Solutions 

Scott P.'s profile image
Scott P. 
on Birdeye

2 years ago

I have been renting from John for over 10 years sometimes I have one unit sometimes I need three units he is always there to fulfill my request. The grounds are always clean and well-maintained. 

Business response:

Scott, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Storage Solutions 

William P.'s profile image
William P. 
on Birdeye

2 years ago

John was very courteous and did a great job telling how the gate worked. Very easy to get checked in. 

Business response:

William, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, Surprise Storage Solutions  

Charles F.'s profile image
Charles F. 
on Birdeye

2 years ago

Since we are a repeat customer, we were already aware of the great customer service. 

Business response:

Thank you Charles for your kind words, they go a long way to shaping what we do at Surprise Storage Solutions . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Surprise Storage Solutions Team 

Daniel G.'s profile image
Daniel G. 
on Birdeye

2 years ago

I did everything online and when I showed up, my gate access code wouldn't work. Sign on the office said that the person was off site and would return shortly. This 30 minutes before they closed. I called the 800 number and they could not fix the problem. So I'm now sitting in my truck with no a/c and it's 109* outside. The guy (I forget his name) did return and was able to fix everything in about 5 minutes. He was laid back and courteous. The units themselves are very clean and well maintained. I would suggest this place to... read more

Business response:

Thank you Daniel for your kind words, they go a long way to shaping what we do at Surprise Storage Solutions . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Surprise Storage Solutions Team 

Pamela G.'s profile image
Pamela G. 
on Birdeye

2 years ago

John was very nice as always. I have been leasing here for years. I upgraded so I can store my mustang. 

Business response:

Pamela, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, Surprise Storage Solutions  

Jimmy P.'s profile image
Jimmy P. 
on Birdeye

2 years ago

Good, fast and friendly service. 

Business response:

Jimmy, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Surprise Storage Solutions 

Frequently asked questions about Storage Solutions

How is Storage Solutions rated?

Storage Solutions has a 4.9 star rating with 324 reviews. 

When is Storage Solutions open?

Storage Solutions is open now. It will close at 5:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com