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Stress-Free Auto Care
- Auto Repair
- Brentwood, CA
About this business
Location details
7885 Brentwood Boulevard, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
All I got done was a patch so I can't speak to the rest of their products of services. My corolla had a small screw on the edge of the tire and they fixed it in literally 2 minutes. Very friendly and if I have other tire needs I'll come here.
Total rockstar operation, Dave the owner and his team are outstanding to work with. They complete a shock upgrade on my 2017 Ram 2500 Diesel with a 4.5 Zone lift... Just gained a long time customer! Thanks Jeremy
The best mechanics! We stopped in and they were able to take us immediately. They were super and very knowledgable. Honest and amazing!!!
Dave took care of my F150. I needed new tires and went with the Coopers. Best riding tires ever. Quite ride. Wearing great. Looks good also. Brentwood tire is where you get fast friendly service. This is the way it should be. Thank you Dave
I went to Brentwood Tire with a screw in my tire. Based upon the location of the screw, Dave told he would fix the tire even though other companies would have written it off. Once the screw was removed it was determined that the screw had not penetrated the tire and did not need a repair. There was no charge for the service. I could not ask for better customer service and will certainly be back!!
I took my car in for a tire repair. It was $60.00 and I had to take it where I bought the tires to have it redone. I do not recommend. It is not the same service as Brentwood Tire when Dave and Natasha owned it.
Business response:
Hi Ann, sorry you had this experience. We understand how frustrating it is to pay for a tire repair and then still have to take your vehicle somewhere else to have it redone. We’re also sorry to hear you felt let down compared with the service you remember. We appreciate you sharing this feedback, because it helps us see where we need to do better. We should have communicated the tire repair pricing more clearly up front, and we also understand your concern about the repair not meeting expectations. Our team is reviewing t... read more
i've been going to Brentwood Tire Company for over 20 years. First, Gus was the owner and then Natascha and Dave. I've brought all my vehicles and referred all my friends and have been proud to recommend Brentwood Tire Company's fine service. I was shocked to hear that there is a new Company taking over. When I called to inquire about an issue that I was having with a tire pressure sensor which was replaced just before Christmas, I was offered an full diagnostic upsell instead of a simple solution. I was told they would not ... read more
Business response:
Kevin, we understand why this was disappointing after more than 20 years of loyalty to Brentwood Tire Company. Longtime customers should not feel that the history and trust they built with the shop disappeared when ownership changed. We also understand why being offered a broader diagnostic inspection for a recently replaced tire pressure sensor felt unnecessary. While warranty coverage can depend on the specific repair and records available from the prior ownership, that should have been explained clearly and handled with ... read more
Unfortunately after coming here for five years, I'll need to go elsewhere. The new owners just don't have any passion or personality and don't seem interested in providing the same level of friendly service that the original owners did. It's a shame.
Business response:
Hi Aaron, thank you for being a loyal customer for five years. It’s tough to hear we missed the mark for you recently. Regarding your wheels, we truly had your best interest at heart—our current equipment risked scratching them, and we didn't want to return your wheels in anything less than perfect condition. We’ve already ordered the necessary parts to upgrade our machinery so we can handle your specific setup safely. We’re passionate about getting the details right, and we'd love the chance to show you that friendly servic... read more
You, (Dave), and the front end tech have no idea what your doing. When your machine says you need a caster and camber adjustment and you start with your wrenches on the tie rods you clearly don't know what your doing. Some cars don't have a caster or camber adjustment and Dave told me mine didn't have those adjustments. That was a lie. Every platform Chevy has made with an upper control arm has a caster and camber adjustment since the dawn of man kind. My 2006 Chevy Silverado has the adjustments. We used to have to put shims... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.8 star rating with 543 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.