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Stress-Free Auto Care
- Auto Repair
- Anaheim, CA
About this business
Location details
1281 North Kraemer Boulevard, Anaheim, CA, 92806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I requested a service done on my car for this Tuesday at 10am. Upon arriving I learn that I was not scheduled an appointment. The guy at the front could seem less bothered about it and didn't even ask how the mishap occurred. Just basically told me to suck it up, and I'm the one who had to ASK to reschedule. I'm a woman, maybe that has to do with something. People thinking we don't know Jack about cars. I just don't ever have a good experience with mechanics. Unfortunately, this is one of them. I get mistakes can happen, but... read more
Business response:
Good morning Valerie. I'm sorry to hear about the confusion and service issue, but I promise it has nothing to do with you being a woman. We try to be fair no matter who comes into our shop and I'm sorry we fell short of that today in helping you. Looking back at our yelp conversation, I don't have a response from you about an appointment/bringing it in. Can you please send me a direct message in our previous yelp conversation and let me know who you spoke with about coming in today so that I can address this with him? Again... read more
They charge you too much for 1 tire. They just notice that im driving lexus and they charge you for $530 for 1 tire . I went to lexus dealer and ask some other tire supply they only charge gor $275 and some are $250.. Dont come here i just forgot the name of the guy who talk to me all i know he is the one working in front and i came at 7 am last January 28,2025.
Business response:
We're sorry you feel this way. We definitely don't charge people according to what they drive. In fact, the sales manager was only charging you 10% above our cost on your tire to try to keep us competitive with other shops. Unfortunately, the size and model of your tire makes it expensive. I wanted to be sure we weren't charging way out of range of our competitors, so I personally checked 3 different competitors and we were only $20 more than 2 of them and the 3rd (which is walmart) we are less than. There are definitely ot... read more
Requested an online bid. Received a request for engine size which I supplied. Over a week no with no further contact. A response saying they weren't interested in performing the brake master cylinder replacement wood have been acceptable. I went elsewhere.
Back in September 2023, I shelled out a hefty $300 more than what places like Costco or Sam's Club were charging, believing the employee's promise that the tires came with lifetime rotation, repair, and alignment. I thought, "Hey, if I use the alignment service at least three times, I'll break even." Little did I know that logic was about to be blown out of the water. Fast forward 8 months. I waltz in for a tire rotation and alignment, only to be slapped with a $110 bill for the alignment. Cue the confusion. The desk rep as... read more
The business used to be fair and gave good pricing before Covid. Now they do a half assed job prices for work, and very depending on how the service writer feels that day.
Came to this shop to install tires on new rim and new tpms sensor for my car. The aftermarket TPMS sensor they installed did not read on my car. I had to go to the shop a total of 5 times and they still could not get the TPMS system to read. I ended having to take the car to the dealership for OEM TPMS sensor I have attached photo of the OEM sensor (above) and the after market sensor they installed that did not work at all after 3 different technicians at the dealership tried to get them to read
Business response:
We do apologize for the multiple trips to the shop as we were trying to get the sensors to read. We've never had this issue before, which is why we gave you a full refund for the inconvenience. Again, we're sorry and appreciate the opportunity you gave us to work with you.
I was looking around for a place to do my alignment and got a message from this place quickly. I was able to get an appointment same day. Came by and waited while the alignment took place, which was a LONG wait, but no less got it done. Here are my impressions: The alignment itself seems to be done properly (didn't get a printout so I am assuming), I will know better once I can get some highway miles on the car, but this initial impression is completely ruined by the fact that the mechanic who was working on my car was an ab... read more
I came here for 2 alignments on my vehicles. At first it seemed great, they were quick about it, got me in an out in 30 min or so. I brought in a service van and it is very hard to get it into the shop because it runs 6-7 days a week. So after a week of driving it i noticed the alignment was still off. Quickly realized the tread was wearing uneven creating this. Why wasnt i told, where was the customer service to notify me of this ? When you take a tire off you don't notice these things? This is a tire center right? Now i ... read more
Had a flat tire so had it patched here a couple weeks ago. Found out that the young guys working in the back never returned my wheel lock after using it. Totally lame. $25 to fix the flat wasn't cheap either.
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 472 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 7:00 a.m.