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Stress-Free Auto Care
- Auto Repair
- Anaheim, CA
About this business
Location details
1281 North Kraemer Boulevard, Anaheim, CA, 92806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wow i cannot believe the customer service they have. After presenting the free flat repair coupon (with no purchase) necessary from their website. They acknowledged it for a moment, until they came with more charges of mounting & all these other fees. There's no fine print that says there will be additional cost. Customer service was not the best. Cost to repair a flat is about $45 per tire with no coupon, which is outrageous. Not only that, but once the the front receptionist drove my car he was mad that i presented a coupo... read more
Business response:
Hi Alex, We are so sorry to hear about this. Please give us a call at your convenience, and we would love to make it right.
Well my repair had to be redone on warranty a few months back but hey stuff happens but now this is the third time it's failed and they don't want to make it good. Just like that I'll never give them my business again.
Good place for the old work truck, but as far as my personal car.... got an alignment and they damaged my front lip...got a new battery and they damaged the bracket...got my rear tires replaced and they damaged my side skirt with a jack. They pulled my car around and the mechanic did not wash hands so there was oil on my steering wheel, shift knob, door handle, seat buttons, etc. No actions were taken to make any of this right. I've never written a bad review before, but after my last visit, I didn't feel Welcome and it didn... read more
I've never seen anybody that really could've cared a little bit less about having my business there is a gentleman behind the counter fairly loose and just seem to be more interested in conversations than anything I have going on I eventually just left without any real change done.
DO NOT GO HERE! STAY AWAY! I took my car here for a shock replacement and alignment. They quoted me a price, then when I went to pick up my car, they raised the price! And wouldn't let me have my car until I paid the new price! So dishonest and incredibly bad service! They do not honor their price quotes. GO ELSEWHERE!
Business response:
We strive to make all of customers happy. Our policy is to provide our customers with clear and understandable estimates prior to any work being performed. I apologize if you feel there was a misunderstanding in this case. Feel free to call me to discuss - Jason 714-630-2510
I hate to do this, but I must drop the bomb at this location. The store manager Leonard was a very likeable guy. Willing to work with customer, funny, and honest. BUT, the guys work on the car pretty much fxxx it up. My car was pulling, so I went in to do alignment and wheel balance. On my way to work, I heard the clunking sound on the DRIVER side so I called Leonard and he told me bring it back he will check it out right the way. So I brought back the car next day, the so call "master" technician came out and told me it... read more
Had them balance the front wheels on my Corvette. They SANDED the clear coat off my $800 polished aluminum wheels so the stick on wheel weights would stick!! It's a butcher shop!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 472 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 7:00 a.m.