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Sun West Mortgage Company, Inc. NMLS ID 3277
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sunwest has been excellent in service and with their mortgage terms~
Miracles (Customer service representative) really nice and helpful
Business response:
Dear **********, I just wanted to take the time out to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was my pleasure assisting you and resolving your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you need any further assistance please call me directly at (800) 345-7884 ext *****. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Have a wonderful day! Miracle - Customer Service Department
Miracle from Sun West Mortgage Company Inc. was very helpful, knowledgeable, and explained the situation clearly. Provided supporting documentation and information requested immediately. I acknowledge her as a valued asset to the organization.
Business response:
Dear *******, I just wanted to take the time out to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was my pleasure assisting you and resolving your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you need any further assistance please call me directly at (800) 345-7884 ext. *****. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Have a wonderful day! Miracle - Customer Service Department
The customer service representative was incredibly friendly, helpful and knowledgeable! Customer service is lost on most now a days but this rep was awesome to work with. Keep up the good work.
Business response:
It was a pleasure speaking with you. Thank you for providing us your valuable feedback! We strive to provide our family of homeowners the best customer service possible. Leticia- Customer Service Department
First class top shelf service. This company represent a very high level of professional integrity and gets the ranking of all 10's. A wonderful, friendly, respectful and efficient organization that values its customers and delivers great service.
Business response:
Thank you so much for your kind words, *********. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Customer agent MC was very professional and assisted me with my concerns. Thank you
Business response:
Dear ****, Thank you so much for the kind words. It was truly my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at (800) 345-7884 ext. *****. All My Best, M.C.- Customer Service Department
I was having a stressful day as I was not able to find a loan document from 2014. I spoke to Jon R***** who emailed me the document I was looking for. Jon was very patient and helpful during the call. Thank you for making my day easier! Great customer service.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I'm so thankful for all the help and especially all the information and time Eddie gave me over the phone today. He helped me more on one phone call than my legal council did in several email correspondences. SunWest cares about their customers! Thank you so much.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had the BEST experience with SWMC. Unfortunately, both of my parents passed away and SWMC was so accommodating, helpful, and attentive. The staff is stellar - always following-up and in touch with me. I would HIGHLY recommend them!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 5 star rating with 6,070 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.