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Sun West Mortgage Company, Inc. NMLS ID 3277
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Miracle was very pleasant to speak to.
Business response:
Dear ***** *, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sunwest Mortgage Company! Have a wonderful day! Mi... read more
Thank you Evelyn for taking care of my concerns over the phone. Big help,
Business response:
Hello, Thank you for providing your wonderful feedback regarding the service I provided! It was a pleasure assisting you and I hope to assist you in the future. Evelyn- Customer Service Department
today i called swmc inc and spoke to Diandre(Dion) he was so polite in answering all my concerns to the best of his ability. that covered everything i needed to know. he was clear on all his explanations.He was so profesional when he started answering the phone,swmc inc needs more like him because his profesionalizm in customer service was very satisfactory
Business response:
Hello ******, I'm glad I was able to assist you with your inquiries. I also hope that all of your future experiences with Sun West Mortgage Company will be just as great! Thank you, Deon- Customer Service Department
I love the customer service and the fact that they have not sold my loan. I have been with Sun West for almost 5 years now. I bought my house with them and I refinanced it once with the,. Easy process and every time I need help they are good to get back to em right away
Business response:
Mr. *******, Thank you so much for taking the time to leave this review, your kind words are appreciated! I'm glad to hear you have had such a positive experience with us! Ben- Customer Service Department
I have had the pleasure of dealing with MC on multiple occasions. He exemplifies professionalism and works diligently to resolve issues. He has been very polite and always ensures that my questions have been answered before the end of our conversation.
Business response:
Hello *****, Thank you so much for the 5-star rating and the kind words. It was my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at (800) 345-7884 ext. *****. All My Best, M.C.- Customer Service Department
Very courteous... very pleasant on the phone. Answered all my questions and all around pleasant experience... keep up the good work...plan to stay with sunwest mortgage company for many years to come.
Business response:
Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
I love Sun West Mortgage. It doesn't take forever to get somebody and they are friendly and explain everything simply. They even followed up with my homeowners company when they saw they didn't bill them to make sure my coverage was seamless. LOVE!
Business response:
Thank you so much for your kind words, *****. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Great Customer service !!! Richy and Miracle were great , provided me with excellent customer service and met all my expectations..
Business response:
Dear ******, I just wanted to take the time out to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was my pleasure assisting you and resolving your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you need any further assistance please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Have a wonderful day! Miracle - Customer Service Department
Miracle was awesome. So helpful and courteous Respectful of my situation showed me a way to overcome adversity with mortgage. Thanks to her
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 5 star rating with 6,068 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.