This profile has been claimed by the business owner or representative.
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Spoke with ****** and he did a phenomenal job helping us with an Escrow issue from a previous insurance company we were using. He took the time to make sure I knew what he was talking about and he even helped me know what to do once everything was completed/ processed. As a Business Owner and dealing with customers on the phone myself, it is refreshing to be treated kindly by someone else. ****** was knowledgeable and efficient in providing information without me having to ask! Thank you for your help and time!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had the pleasure to work with ******** concerning our issue. In short, we live in ******* and our insurance company would not renew our homeowners insurance. This has caused ** to be uninsured until we fix or replace our roof. We had dealt with numerous people at SunWest and along the way had gotten some wrong information from one of their reps. ******** was reviewing our file and caught the mistake. She immediately called us, cleared up the misinformation and set us on the right track. She has a very calming demeanor and ... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs
GREAT SERVICE AND VERY FRIENDLY TO WORK WITH !!! I WOULD HIGHLY RECOMEND WORKING WITH ******** !!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Great customer service ,I made a phone bill payment the gentleman was very nice and polite very very lovely person :) .he made sure everything he did was right which I appreciate very much !!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Miracle was such a pleasant individual. I really appreciate the customer service I receive from everyone at Sun West.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Absolutely a fantastic company. Always positive and always there to answer questions and help. I e never spoken with a single person who hadnt been, polite, helpful, positive and extremely knowledgeable. My husband feels the same way. SunWest is the Best!!!!!!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The representative I spoke with was extremely polite and respectful. He made notes about my account for future reference and provided additional suggestions on ways to meet my needs. My experience was a positive one!!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Amazing customer service very helpful! Love any time I have to call and have help
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I emailed Sun West Mortgage early this morning (CST) regarding business I had conducted with them the previous day. I required verification that what we had discuss was documented in their records. I received a phone call later that same day from a customer service rep named *************He was very knowable and provided me with the required information. I have worked with customer service from ******** on several occasions always with positive results. ***** G
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,886 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.