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Sun West Mortgage Company, Inc. NMLS ID 3277

4.9

About this business

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry. 

Location details

18303 Gridley Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.96,033 reviews
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John K's profile image
John K 
2 years ago

Every time I call into the call center I get the best customer service. I havent had a problem with getting any problems resolved and or any questions answered that I may have. Their team is very helpful with keeping customers, customers. 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Thierry C's profile image
Thierry C 
2 years ago

Excellent customer service as always!! Agent who helped me was respectful and made sure to answer any question I had and address my requests in quick time. 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Toysha F's profile image
Toysha F 
2 years ago

The level of service I received today from ************ was more than excellent. He was very thorough, knowledgeable, extremely helpful, and empathetic. I can tell that he loves his job and enjoys helping the customers. Hes an asset to Sunwest! 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Fred M's profile image
Fred M 
2 years ago

******** was great. She listened to what I was asking for (Payoff balance), she looked it up and made sure I understood the date and amount correctly. She was quick, polite and happily doing the service requested. Nice job. Customers don't always get that anymore. 

Robert G's profile image
Robert G 
2 years ago

Provided efficient and professional advice during our call. Was helpful and informative. Agent ******************* was clear and concise with advice. I have made multiple calls to ******** over the past 3 years and have felt like each conversation was with a professional. 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

John H's profile image
John H 
2 years ago

Fernan was excellent and had great customer service. Answered all my questions in a professional way 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

James S's profile image
James S 
2 years ago

We had a great experience with a representative who helped us with great efficiency. Definitely recommend. 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

MICHELLE B's profile image
MICHELLE B 
2 years ago

****** WAS AMAZING! SHE WAS SO HELPFULL AND ANSWER ALL MY STUPID QUESTIONS WITH KINDNESS AND COMPASSION! SHE WAS WONDERFUL TO DEAL WITH AND SHE CALLED ME BACK! 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Megan R's profile image
Megan R 
2 years ago

***************************** and his assistant Miracle represent the best of Sunwest Mortgage Company. Patient, gracious, and empathetic. I just can't praise them enough for their dedication and compassion for customers. They were both so positive when I was going through a difficult time personally. I truly hope to remain a SWMC customer for the life of my loan due to their professionalism with the human touch. I never feel like I'm a loan number and I am so grateful for all their hard work. Thank you both!! 

Business response:

Thank you for your kind review. We are always here to help with any and all mortgage needs. 

Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277

How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?

Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,033 reviews. 

When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?

Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.