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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
agent was very nice and understandable. I appreciate every bit of help and information that she provided for me. Very knowledgeable and I appreciate all the help that she has given me
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
****** was Very Helpful and Patient!! Answering all of our questions concerning our loan! She was very professional with explaining it so we could understand.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
This review is for ******, she was able to solve an issue that no one else wanted to look into and solve. She was able to explain and assist. As for SWMC themselves, they really, REALLY need to do training on mortgage assumptions.
Business response:
In accordance with Sun West Mortgage Company, Inc. ("Sun West") philosophy of customer first, Sun West always strives to provide the best possible service to all its customers. We regret any inconvenience the customer may have experienced.Sun West actively and deeply engaged with this customer and addressed all the concerns. We believe that this matter has been successfully resolved to the customers satisfaction. Our staff including our senior management will always be accessible to the customer for any additional questions ... read more
My recent refinance was smooth and efficient. Every representative was courteous and knowledgeable and made it a very easy process.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The representative was courteous & knowledgeable concerning my issue. It was resolved in no time at all.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
**** muchas preguntas y la persona que me atendi tuvo el tiempo y la paciencia para explicarme con lujos y detalles
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Miracle made my process so easy and personable! I have her direct line now so no more waiting on hold in the queue. Shes a great asset to the company! Always goes above and beyond
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The Lady name Miracle extension # ***** was very helpful and understood my needs. She helped me understand how I can save on my Mortgage and explained how I could lower my payments. I did exactly what she told me to do and to my surprise my payments went down. I am ecstatic. Miracle needs a raise ASAP. She needs to be recognized for outstanding customer service and awarded for her knowledge and skills. She is greatly appreciated by me.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage is a great company to deal with. The clerk that helped me yesterday was wonderful He was more than willing to help with my needs. Courteous, friendly and professional. Willing to help me and that he did. KUDOS!!!!!!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,330 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is open now. It will close at 5:30 p.m.