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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Service coordinator outstanding
Business response:
Thank you immensely for taking the time to share your experience with us. We are thrilled to hear that our service coordination team provided you with such exceptional support during your visit. Having outstanding team members who go above and beyond to ensure our customers receive the highest level of service is what we strive for every day. Your feedback truly brightens our day and motivates our entire team to continue delivering the quality experience that our customers deserve. We look forward to serving you again in the... read more
Chris Bates, our service advisor, is very professional, knowledgeable and honest. He works in our best interest. Highly recommend.
Business response:
We are overjoyed to hear about your outstanding experience with our service team. Your recognition of the professionalism, knowledge, and honest approach you received truly means everything to us. It's wonderful to know that you felt our team worked with your best interests in mind throughout your visit. We're grateful for customers like you and appreciate you taking the time to share such positive feedback about your experience.
Service advisor Shane Hicks made my new battery purchase and installation seamless. Waiting room and show room clean and comfortable.
Business response:
Thank you for your review. We're delighted to hear that your battery purchase and installation went so smoothly. It's wonderful to know that our facilities provided a clean and comfortable environment during your visit. Your positive feedback about the seamless service experience means a great deal to our team. We appreciate you taking the time to share your experience with us.
Service was quick and thorough. Thought there was a problem but there was none.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our service team provided you with efficient and comprehensive care during your visit. It's wonderful that we were able to quickly assess your vehicle and give you peace of mind by confirming everything was in proper working order. Your feedback about our thorough approach means a great deal to us at Superstition Springs Lexus. We're committed to delivering this level of attentive service every time you visit, and we look forward to ... read more
Great service! Always a great experience.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving excellent service means so much to us. It's fantastic to know that we consistently provide you with positive experiences every time you visit. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care and attention you've come to expect.
Always excellent service! Friendly and competent.
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your recognition of our commitment to providing outstanding service means everything to us. We're delighted that you found our staff both welcoming and skilled in their expertise. At Superstition Springs Lexus, we strive to deliver the highest level of care for every customer, and your feedback confirms we're achieving that goal. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same l... read more
Superb. From the time I dropped car off for battery change out to when I met service rep inside. He went over everything with me plus more, and when vehicle was done he explained everything about my bill and had a video sent me of what the mechanic suggested to maintain at my 50K maintenance schedule. I would differently recommend them and would take my vehicle back anytime.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your feedback about the thorough explanations you received and the detailed walkthrough of your bill truly means a lot to us. We're particularly pleased that our service representative took the time to go above and beyond in discussing your vehicle's needs and that the video from our mechanic regarding your 50,000-mile maintenance was helpful. Your willingness to recommend Superstition Springs Lexus and return for future service demon... read more
on time and as promised. No issues with dropping it off, service or pickup
Business response:
We greatly appreciate your feedback regarding your recent service experience with us. It's wonderful to hear that everything went smoothly from start to finish. Your comments about timely service and seamless drop-off and pickup processes mean a great deal to our team. We strive to deliver reliable service that meets our commitments, and knowing that we achieved this for you reinforces our dedication to excellence. Thank you for choosing Superstition Springs Lexus for your vehicle's needs.
Alan is awesome. He's always awesome.
Business response:
Thank you for taking the time to share your experience with us. We're thrilled to hear that Alan consistently provides exceptional service that exceeds your expectations. Your recognition of his dedication means so much to our entire team. We're grateful to have earned your trust and look forward to continuing to serve you with the same level of excellence you've come to appreciate.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 5,649 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is open now. It will close at 8:00 p.m.