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Symple Lending

4.3

About this business

Location details

3351 Michelson Dr, #400, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,429 reviews
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sophia c's profile image
sophia c 
2 years ago

How is it that you send out a "Pre-Approval" letter to everyone but not one person is pre-approved for ANY loan? Not a single person that you speak to actually is eligible to receive a loan through your company! How is that possible? Maybe because you don't actually offer any sort of loans through Symple Lending? You only offer some fake debt consolidation loan which isn't even a loan or debt consolidation. There offer was for me to give them my money to pay my loans but they wont actually pay my loans they will just keep my... read more

Business response:

We sincerely regret you feel that the marketing mailer you received was not a legitimate pre-approved offer. It is important to note that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with our Company representative. The mailer does disclose that all loans are subject to credit review and approval . You will be receiving a letter of credit denial specifying t... read more

Daniel G's profile image
Daniel G 
2 years ago

Spoke with ************************* / Client Advocate / Symple Lending / Mstine@symplelending.***He got my social and never hear anything from him again. 

Business response:

We apologize for any inconvenience this matter has caused. It is our understanding that you have been in recent contact with our customer service department manager and a resolution is being worked on for the issue you indicate. We encourage you to stay in contact with the customer service representative assigned to your case. Thank you for your patience in this matter. 

Michele S's profile image
Michele S 
2 years ago

Stay away from Symple Lending. This is not a lender, don't be fooled. After an hour long consultation with an "advisor" we were told we have zero loan options and given a gimmicky weblink showing this but instead showing we were approved by "beyond lending" or some bs company. It's a debt consultancy, they negotiate on your behalf and at a huge profit to them to write-down your unsecured debt, which will destroy your credit for 7 years. I wasn't asked about our plans in the near future or otherwise, wasn't asked about our as... read more

Jane D's profile image
Jane D 
2 years ago

I got the letter in the mail. Signed up online. Got a call from bot. Transfer to J a r e d. He acted like he didn't care at all lol I was like wow. ?? So he asks me what my credit was. I gave him my score (700 ish). He said " ok awesome) then hung up. ???????????????? S**** it. I'll just Transfer my credit card debt to a new card with 0% Transfer and low or no apr ffs. 

Tonja B.'s profile image
Tonja B. 
2 years ago

I would give zero stars if I could. This place is a scam. I initiated a phone call based off of a mailer I received. ******* answered my call. We went through the whole process, she got all of my personal information including my SSN. I was on hold while she was running my credit. I was on hold for quite awhile when all of a sudden the call was either disconnected or dropped. I immediately called back, and a different agent answered. He stated that he was sending a message out to the Team and I would receive a call back. Hou... read more

Rena S's profile image
Rena S 
2 years ago

Rep tried hard to get me to do the debt settlement assuring me that it wouldnt show up as settled. Just a bunch of liesthen got mad ********************** do it my way, and replied, I cant do this! Lol waste of time 

Business response:

We appreciate the opportunity to respond to the prospect's concerns. Our ***************** departmenthave conducted a diligent search of our internal records and have found no record of this said prospect by the identifiers included in her complaint. (first/last name, address, telephone number, and email address). As a result, we cannot adequately address her concerns. Please note that Symple Lending takes the security of consumers personal information very seriously. If she has any other information (i.e. telephone number, ... read more

Missy K's profile image
Missy K 
2 years ago

SCAM. Talk to them 3 minutes and you will,should,know!! It starts great but in the endits not! 

Business response:

Thank you for bringing this matter to our attention. We take your claim seriously and We apologize for any inconvenience this matter has caused.Here at Symple Lending, We adhere to a high standard of transparency and ethics when we offer our options for our prospects.We apologize if the rate or the solution offered was not on par with your expectations. 

Pam P's profile image
Pam P 
2 years ago

Definitely bait and switch. Stupid company! Not halpful at all! 

Business response:

It is important to note that a pre-approval is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with our team member. All our loans are subject to credit review and approval . We apologize for any inconvenience this has caused. 

Randy B's profile image
Randy B 
2 years ago

Deceptive advertising. Misleading informing that you are approved for a unsecured loan 

Frequently asked questions about Symple Lending

How is Symple Lending rated?

Symple Lending has a 4.3 star rating with 1,429 reviews. 

When is Symple Lending open?

Symple Lending is open now. It will close at 6:00 p.m.