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Symple Lending
- Financial Services
- Irvine, CA
About this business
Location details
3351 Michelson Dr, #400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I canceled the agreement coz I'm not yet on the program but someone called me twice,telling me that she's from litigation office and I owe them $9000. And even my brother received a call from this company. I feel someone sell my information to the third party. I thought it's already canceled but after one week I saw on my account that there is a pending transaction from this leanding company. I was scam.
Business response:
We appreciate the opportunity to respond to his concerns. We have reviewed his internal file and accompanying notes. Based on this review, the prospect never executed a loan agreement with us, so at this juncture, there is nothing to cancel. Additionally, we adhere to strict privacy policies and don't share or phish any information for any third party.
Scam. Not a Loan.Credit counseling program.Do not respond to their Pre Approved loan mailers.Do not give them your social security info.This is a scam.My credit took a hit when they said it wouldn't. Rep never called me back after advising they were submitting my application to underwriting. Got a text msg the next day that they were closing out my account since they hadn't heard back From Me?! But i was told they'd call me back. Credit score above 680 and they told me I don't qualify for Any loans but just got approved thru... read more
Business response:
We appreciate you bringing this issue to our attention, and we are very grateful for the opportunity to respond. Symple Lending offers loans as low as ****% for those who qualify. Upon review of your account, you did call us for an application; however, please note that we only do a soft credit check; hence, your credit taking a hit is not something that would come out from our company. Many factors are taken into consideration before we can determine the risk and offer a rate based on multiple factors. Fico score is only on... read more
This is a 100% a scam. They run your credit report for nothing.
Business response:
We appreciate you bringing this issue to our attention, and we are very grateful for the opportunity to respond. Symple Lending is a legitimate loan company that offers loans at rates as low as ****% for those who qualify. Please note that we only do a soft-credit pull during the application. Due to privacy issues, we cannot speak on specifics with regard to your applications, but we can tell you that, unfortunately, you did not meet the requirements needed to qualify for our lowest rate We hope that we were able to answer a... read more
Company continues to send letters, texts and emails after I have repeatedly asked them to stop. The representative that previous contacted me was rude and doesnt seem to understand what hes doing.
Business response:
Thank you for bringing this matter to our attention. We take these matters seriously and apologize for any trouble this has caused you. We have adjusted our records and placed your telephone number on our internal Do Not Contact lists. We trust that this action will prevent any further contact. If you receive any further unwanted communications, please bring the matter to our attention, and we will take care of it as soon as possible. We appreciate your understanding about this.
This company preys on people with financial problems. They are a business and don't care about your credit score. There are better ways to deal with out of control debt, don't take this route!!!
Business response:
We appreciate the opportunity to respond to the prospect's concerns. We have reviewed her internal file and accompanying notes. Based on this review, the prospect did not execute a full loan application and is based on her loan denial.No further contact will be made with the consumer from Symple Lending. However, if she wishes to get a loan in the future, We will be happy to assist her. We hope this clears up any questions and/or concerns.
Received a Pre-Approved loan letter in the mail. They are a scam. they run your credit report dinging your credit. Then they try to swap you to a debt relief scam where you pay them to negotiate you out of your debt. I thought that was illegal to use a bait and switch method.
Business response:
We sincerely apologize for any frustration or inconvenience you may have experienced in your interaction with Symple Lending. Our team takes customer feedback seriously, and we appreciate the opportunity to address your concerns. We want to let you know that the pre-approval mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the company representative. The mailer does disclose that ... read more
I have never felt so violated in my life. Not only a violation of my privacy, but also an insult to my average intelligence.After submitting the acceptance code online, I immediately received 3 or 4 responses via e-mail from various names. This should've been a red flag for me right away, but I still gave them the benefit of the doubt. Also during the course of the day, I received two robo-calls with the classic, "Can you hear me now" phrase. I have never had any soliciting robo calls prior to contacting Symple Lending. This... read more
Run and run fast away from this company! They lure you in and say they have a preapproved loan offer for you, just call in and they will get you the terms and send you to underwriting. All false information and then they get you in touch with a debt settlement company who I am sure they work with and they get a percentage of the 20% they take. Pretty sad company to work for. Again run Forest run! Bait and Switch!
Business response:
We regret that you feel that the marketing mailer you received was not a legitimate pre-approved offer. It is important to note that the pre-approval in the mailer is only based on limited credit reporting information, which is standard, and any actual approval considers additional qualifying information that is collected from your conversations with the Company representative. The mailer does disclose that All loans are subject to credit review and approval.Additionally, we reviewed your account, and you did get a loan from... read more
Very shady company stay away I have no idea how BBB give s an A+??????!
Business response:
We appreciate the opportunity to respond to the prospect's concerns.We have conducted a thorough search of our internal records and have found no active record for this consumer. As a result, we cannot adequately address his concerns. If he has any other information (i.e., telephone records, e-mails that he references in his complaint or any other written documentation), we will happily conduct further investigation. Thank you.
Frequently asked questions about Symple Lending
How is Symple Lending rated?
Symple Lending has a 4.3 star rating with 1,284 reviews.
When is Symple Lending open?
Symple Lending is open now. It will close at 6:00 p.m.