SYNERGY HomeCare - Sun City and NW Valley

4.5

Home Health Care
Sun City, AZ

About this business

Healthcare Home Health Care

Location details

10240 W Bell Rd ste a, Sun City, AZ, 85351, United States

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4.5269 reviews

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Eddie B

6 years ago

I am a past client of this provider They didn't do anything for us. They wouldn't clean up the house and were dirty.

Business response:

Dear Eddie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to discuss your experience further. Please feel free to reach out to us. Thank you again for the feedback.

Andy J

7 years ago

I am a past client of this provider I would have to train every caregiver that would come in. It came to a point when they would not show up, and a substitute showed up. She said she couldn't do the care. There was a male caregiver that could care for us in respite care that was decent. It made my life miserable. Whenever I got back, I had to straighten things whenever I got back. SYNERGY left a whole lot of things lacking. I would like them to make sure they do a thorough background on all their caregivers and get rid of st... read more

Business response:

Dear Andy, we want to extend our sincerest apologies for not meeting your expectations. We pride ourselves in maintaining the highest quality standards for our customers. I am aware of the care issues and apologize we were not able to assist with what was needed outside our scope of care. Just to confirm we do nationwide background checks, and our caregivers carry fingerprint clearance cards, and are ran through the sex offender registry, the adult protect services registry, and are rechecked on a regular basis. If you would... read more

Judith A_2

7 years ago

I am a past client of this provider They couldn't do the job of cleaning. They could make the definition of their services more clear.