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10240 W Bell Rd ste a, Sun City, AZ, 85351, United States
Get directionsI am a past client of this provider I wanted to thank your company for the care and compassion that was received while my mother was in hospice. This was a trying time for my family, and the help we received was exactly what we needed. I particularly want to thank Paula Jean, Irene, Kelly, and Pamela. Each of these women not only helped my mom, but helped me get rest when I was tired and worn out. Each went out of their way to ask if I was eating to stay strong and always wanted to help in any way to lighten my load. I felt ... read more
I am a current client of this provider They have home care for my husband and light housekeeping for me. We have been using Synergy for two months now. My husband likes him, I like him, and he is an excellent worker. I found them to be extremely efficient.
I am a current client of this provider We were referred to Synergy by the nurse at Mom and Dad's church. We have been amazed at the compassion, kindness and professionalism of the care providers and office staff of Synergy. My brother and I live out of state and initially were worried about leaving Mom and Dad with people we didn't know. What a relief to have found Synergy! Dad passed away several months ago and because of Synergy he died in peace in the comfort of his own home. All of the care providers loved Dad and they c... read more
I interviewed this provider We came from out of town in response to my father-in-law's sudden decline in health. As his illness was terminal, we were very fortunate to be able to honor his wishes to remain in home hospice care. This necessitated our finding a suitable care-giver arrangement as quickly as possible. The hospice staff gave us several resources and we quickly settled on the first agency we contacted. From the first phone call, we received only very professional, empathetic and very prompt responses from the folk... read more
I am a past client of this provider Very happy with service. Very caring staff. Made my life better in a difficult time.
I am a past client of this provider They didn't do anything for us. They wouldn't clean up the house and were dirty.
Business response:
Dear Eddie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would love to discuss your experience further. Please feel free to reach out to us. Thank you again for the feedback.
I am a past client of this provider I would have to train every caregiver that would come in. It came to a point when they would not show up, and a substitute showed up. She said she couldn't do the care. There was a male caregiver that could care for us in respite care that was decent. It made my life miserable. Whenever I got back, I had to straighten things whenever I got back. SYNERGY left a whole lot of things lacking. I would like them to make sure they do a thorough background on all their caregivers and get rid of st... read more
Business response:
Dear Andy, we want to extend our sincerest apologies for not meeting your expectations. We pride ourselves in maintaining the highest quality standards for our customers. I am aware of the care issues and apologize we were not able to assist with what was needed outside our scope of care. Just to confirm we do nationwide background checks, and our caregivers carry fingerprint clearance cards, and are ran through the sex offender registry, the adult protect services registry, and are rechecked on a regular basis. If you would... read more
I am a past client of this provider They couldn't do the job of cleaning. They could make the definition of their services more clear.
SYNERGY HomeCare - Sun City and NW Valley has a 4.5 star rating with 241 reviews.
SYNERGY HomeCare - Sun City and NW Valley is open now. It is open 24/7.