Tankfarm

Name: Tankfarm
Address: We are in 8k+ zip codes across the USA, Millbrook, NY, 12545, US
Telephone: (855) 410-7298
Price range: $$
Rating: 4.9

4.9

★★

142 reviews

|Propane|Millbrook, NY 12545 United States

(855) 410-7298

https://www.tankfarm.io/

Home Services

Open now:9:00 am - 5:00 pm

About

Same propane. Better prices. Members of Tankfarm buy propane together to get better pricing and better terms from top suppliers. You’ll still work with one supplier who will install or maintain your tank, make your deliveries, respond to any service requests and bill you directly. The only difference is as a Tankfarm member you’ll pay an average 50 cents to $1.00 a gallon less for your propane.

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4.9

★★

142 reviews

5★109

4★6

3★1

2★0

1★0

26 reviews have no rating

Reviews(58)

Google Reviews(84)

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Featured

John Pizzo on Facebook

2 months ago

They have been great so far. My previous company let the gas run out 3 times. Now that Tankfarm is monitoring it, they have consistently filled it before it gets below 30%. Their prices are also lower than my previous vendor.

Business Response:

Thank you so much, John!

evan s. on Birdeye

★★

2 months ago

I like the idea behind it and the pricing seems competitive. Setting up the service was easy but we already own a tank. The local provider was great, came out to perform tests and install the gauge. Unfortunately, the gauge was not working and trying to get in touch with Tankfarm was not easy. It took multiple phone calls, messages, and emails before getting in touch with a human to take care of anything. Our first fill came as expected when the gauge dropped to around 30%. Again, the local supplier was great. This was 9 days ago and I have not been charged yet. I have no idea what I'm being charged yet. Still can't get ahold of anybody from Tankfarm despite leaving messages with the answering service and messaging through the app. It would be great if I could get a response without such a headache. Fortunately, my issues have been minor.

Jeff B on BBB

★★

4 months ago

Great customer service and good prices with no hidden fees. Also love the tank monitor

Gail N on BBB

★★

4 months ago

Very courteous and quick to respond to any questions. Hook up person was very professional and took time to explain how the equipment works.

Terry G. on Birdeye

★★

5 months ago

Awesome company. I got a 320 gallon tank set and filled for $300 less than the competition wanted for a 120 gallon with no monitor. They charge $150 for a tank monitor, free with Tankfarm. 5 Stars all the way!

Business Response:

Thank you so much, Terry! We are happy that you are happy!

Peggy C on BBB

★★

5 months ago

Very pleased with Tankfarm. They gave me a gift card cost of changing tanks. So far so good. ***** **

Betty F on BBB

★★

5 months ago

Altho there were only a few staff members working at the time I "got on board", each & every one of them provided excellent service. Whether the service was providing information, getting things set up & appointments scheduled for having a tank installed &/or the delivery of propane. There were other positive factors that easily led me to give a 5-star rating. I think the fact that they include a (Wi-Fi) monitor on the propane tanks to ensure that they have knowledge of their customer's propane level is great. Sometimes customers can be absent minded about checking their propane levels & that can have a negative impact on both the customer & Tankfarm. I have not been with them long enough to disclose anything about their pricing of propane compared to other providers, but I was assured their costs would be lower. The price for my initial fill-up WAS lower than my previous provider's costs. Bottom line, I was very pleased with both Tankfarm & their propane delivery service, **** customer service. All parties were prompt to respond to an email or a phone msg and they were each very patient & considerate.

Roberto E Rodriguez Regis review for Tankfarm

Roberto E Rodriguez Regis on Facebook

6 months ago

Everything updated great and awesome services

Ed Balaban on Facebook

6 months ago

I have found Tankfarm to be reliable, responsive, and easy to work with. Whether by email or phone, they get back to me in short order and continue to be responsible for my propane needs. A topshelf organization.

Business Response:

Thank you so much, Ed!