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TaxRise

4.6

About this business

Location details

19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.612,497 reviews
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Jesse S's profile image
Jesse S 
2 years ago

*************************** was very helpful in getting my tax question answered in a timely and professional manner. 

Joey H.'s profile image
Joey H. 
2 years ago

He did answer everything that i wanted ...great thanks **** 

Mitchell L.'s profile image
Mitchell L. 
2 years ago

I just spoke to ********* is such a great customer relations man. He answered all my questions & assured me they would get a resolution between **** months but will try to expedite the case. I feel really good about this company. 

Richard M's profile image
Richard M 
2 years ago

Representative was excellent and answered my questions quickly and efficiently yet with a caring attitude. 

Gregory S.'s profile image
Gregory S. 
2 years ago

I must say ******************************* customer service level is excellent. He made me feel like I have nothing to worry about. And I can't say I have felt that way about all my interactions with TaxRise. 

Business response:

Thank you for choosing TaxRise and for your kind words about *******'s excellence in customer service. It is our goal to ensure each of our customers feel supported and understood from the very start. 

Tyron's profile image
Tyron 
2 years ago

My case manager has very poor communication skills but I did receive a call to rectify the issue and if it does will upgrade my review 

Business response:

Thank you for taking the time to review your experience with us. We apologize for any frustrations caused by poor communication on the part of your case manager. It is our top priority that all of our customers feel attended to and heard when they speak with a member of our team. 

Raymond's profile image
Raymond 
2 years ago

I sent a message stating I didn't have any more documents to upload. The response was quick and efficient 

Debra V.'s profile image
Debra V. 
2 years ago

*************************** was so efficient and was very helpful. He listened and explained everything in everyday language. 

Brentnol M.'s profile image
Brentnol M. 
2 years ago

Great service very pleasant and helpful vey quick response ***** help 

Frequently asked questions about TaxRise

How is TaxRise rated?

TaxRise has a 4.6 star rating with 12,497 reviews. 

When is TaxRise open?

TaxRise is closed now. It will open tomorrow at 8:00 a.m.