TaxRise

Tiffany P 

on BBB

a year ago

Horrible customer service. Took Months and months for them to assign me a new caseworker after being told my previous one was no longer with the company. My returns had been signed and sent back but apparently lost - multiple times - and when I finally had a new case worker, they were condescending and again, lost my return. After signing it for the 3rd time, still had difficulty getting in touch with them. After finally completing that process 3 months later and still no word from them and told I was waiting for a new casew... read more

Sherin N 

on BBB

a year ago

Scam untruthful company I had an agreement from October 2023 and until today April 2 ***************************************************************************** the truth that I was never told before I signed the agreement, that I have to pay 60% of the service fees before they work on my case . I already pay over $4000 and nothing happened for 6 months I called for cancellation and refund and they said money is not refundable so pay and you are under their teeth they do what ever they want not care after you signed. 

Trixie C 

on BBB

a year ago

I was told that I would not have to pay IRS but would pay them $165.00 for 3 years.. The girl that was assigned to my case wanted me to apply for a loan but needed to be rejected for it I asked why cause none of this was to me. Then she said that they would put a lien on my house until 1932. I wanted to listen to the phone conversation with ******* that set up all this and I had a time to set up but they never did call me so we could listen to that phone call so I wrote them and told them I wanted my money back and I have st... read more

Adrian B 

on BBB

a year ago

This was the was not a good experience, even though I was filled with a lot of hope that my situation would be resolved in a manner that would be both affordable, stress-free, and quick. My initial conversation included all the words a customer needs to hear for the purpose of being lured in. It took almost a year to be resolved and when I received my resolution from Tax Rise, I learned that they basically did nothing for me. I still owed the same amount, my monthly payment was not something I could afford. I ended up having... read more

holly b 

on BBB

a year ago

I would give ZERO stars if I could. I called them and was considering them to assist in resolving my IRS tax issue. They refused to give me a fee and said I would need to pay a deposit to get started but would not give me a set amount or even an estimated amount. Since I only owed 5K, I decided i would settle with them myself which I did. Unfortunately, they continue to call me several times a day. I have blocked ********************************************************* from but they just keep coming. I have called them back... read more

Ed A. 

on BBB

a year ago

Weve attempted to work with numerous s-called Tax Resolution ********************************** was they only one to actually help us. 

Susan C 

on BBB

a year ago

I should've known better... after taking my "initial payment " of $400, they ghosted me. I have left 6 text/voice mails, 2 of those canceling my case and I still haven't heard a word. I have now decided to go with another firm, the one that called me immediately after I submitted my phone number. After giving them my bank account number (that they demanded) - (never again), I had to close that account number and open a new one.When you see ********************** - KEEP ON SCROLLING! 

Gina C 

on BBB

a year ago

Do not trust them. Its a SCAM. I talked with tax rose and was told they could help with my IRS debt. They said it would be $375 dollars to do so and take several weeks. The following day I got a call from them demanding 3k . I refused . They became increasingly threatening/ aggressive and hostile. Several different managers got on the phone and began to harass me . I was told they could get into my bank account without my permission. I ended the call and am now getting no stop calls / messages/ voicemails ect . They are a SC... read more

Mb B 

on BBB

a year ago

After hearing about Tax Rise service offering and I repeatedly declined, I received a direct call the very next day from another lender who mentioned my address and other personal information were shared to them by a company they work with. I did not sign or authorize any solicitation go either Tax Rise or Patriot 1.I feel violated knowing other personal information, outside of the authentication layer is tossed around between services without my authorization or knowledge.I am looking to file criminal charges for unauthoriz... read more