Teresa Downey - BankSouth Mortgage Loan Officer

Dustin Michael L. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Communication started out great, then went to absolute pfft for both us and our real estate agent. Kept having issues with communication and underwriting, then finally Debra Taylor, the VP of their department, got involved and things stayed on track but it was still a complete hassle and aggravation. Would not do business again. 

Nicholas S. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

relatively smooth given the circumstances but a lot of rushed requests as closing approached made things stressed 

Melissa M. 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Originally communication wasn’t great. Towards the end of the transaction communication improved greatly. 

Ruben Ernesto F. 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Is in Google review 

Jenna Christine P. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

No, thank you. 

Joel Thomas L. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

I liked Teresa just fine, but there were many times throughout the homebuying process that I felt she could have communicated better with my wife and me. She did work very hard to make sure everything went as smoothly as possible, but I was left in the dark a few times and that really tainted my overall experience. 

Stephen Michael E. 

Verified by BankSouth Mortgage Company, LLC

6 years ago

Providing documents was easy with the app. Had to resubmit several peices when a staff member had no longer been employed by bank south. A bit in communication breakdown between bank south staff. Over all the process was pleasant.