Terre Haute Casino Resort

Business response:

Dear Stephanie, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our beautiful property and that our team was able to accommodate your early check-in request. It’s great to know your stay was comfortable and quiet. We look forward to welcoming you back again soon! 

Business response:

Dear James, Thank you for sharing your feedback. We sincerely apologize for the delay in having your room ready upon arrival. This is not the experience we want our guests to have, and we understand how frustrating it must have been to wait longer than expected. We appreciate your patience and will be addressing this with our housekeeping and operations teams to ensure this does not happen again in the future. We hope to have the opportunity to provide you with a much smoother experience on your next visit. 

Business response:

Dear Karen, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our beautiful property and that our team was able to accommodate your early check-in request. It’s great to know your stay was comfortable and quiet. We look forward to welcoming you back again soon! 

Business response:

Dear Sondra, Thank you for taking the time to share your positive feedback! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. It’s always a pleasure to know our guests had a great experience. We look forward to welcoming you back again soon! 

Business response:

Dear Diane. Thank you for sharing your feedback! We’re delighted to hear that you had a great stay and enjoyed our spacious rooms and overall experience. We appreciate your comments regarding cocktail pricing and will be sure to share this with our food and beverage team for review. We hope to welcome you back again soon for another enjoyable visit! 

Business response:

Dear Darrell, Thank you for your kind words! We’re glad to hear you had a good and safe stay with us. We appreciate your feedback and look forward to welcoming you back again soon. 

Business response:

Dear Sebastian, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our beautiful property and that our team was able to accommodate your early check-in request. It’s great to know your stay was comfortable and quiet. We look forward to welcoming you back again soon! 

Business response:

Dear Tim, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. Your comments are valuable and will be shared with our team as we work to improve our guest experience. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations. 

Business response:

Dear Tamara, Thank you for sharing your wonderful feedback! We’re so glad to hear you enjoyed the cleanliness of our hotel and casino, as well as the great service in our restaurants. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.