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The Addison
- Apartments
- North Wales, PA
About this business
Location details
700 Lower State Rd, North Wales, PA, 19454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Terrible Place to live I was there for a year. After multiple times of communication the continuing running water in the restroom was never fixed.. the apartment has mold, mice, ..My kid get sick all the time.
Business response:
It is disappointing for us to hear that this has been your experience. We would like the opportunity to resolve any issues you were having and discuss any concerns you have. Please give us a call to schedule a time to talk about and assess the situation in more detail with a member of our management team. Thank you kindly - The Team at The Addison
Look somewhere else! Terrible Property Management! Even though the new Property Management Company has been fixing the outside appearance of the buildings and finally painted the walls & put in new carpeting in the hallways of them, they do not care about the Tenants. They will take your money and you won't hear back from them when you need something taken care of in your apartment. No follow up and lack of communication. There is Mice in several units in my building and the Management staff act like it isn't a big deal and ... read more
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. We will do all that we can to turn your experience around and ensure that you are more than happy going forward. Please give us a call at your earliest convenience. Thank you kindly - The Team at The Addison.
Don’t live here While living here I received terrible service and was rarely assisted in the way I required. My washer machine broke within a week of living there and was never fixed and the ticket was closed. The front door lock broke after a month of living and was never fixed when I moved out after 14 months allowing anyone to walk all the way into the complex. I talked with multiple people about not renewing a lease but was ignored and charged extra months while not even living there. If you can find any other apartment ... read more
Business response:
Thank you for taking the time to leave us feedback. We are sorry that you feel this way towards our community and have not had the best experience here. If you wish to discuss this further, we would love for you to reach out to us over the phone to discuss this further. Thank you kindly - The team at The Addison.
I agree with the review below! RUN poor management.... they ignore you unless you're swimming in your hallway...or on fire. I texted multiple depts...management...maintenance.. etc.. my BROKEN clothes machine still sits on the 3rd floor and they haven't removed it in 3 weeks! I was forced to spend $1,700.00 of my own money on a brand new machine THAT I'M TAKING WITH ME when I finally decide to leave. I endured 3 weeks of stiff clothes air drying trying to get ahold of someone to get a working machine. the dryer didn't work f... read more
Business response:
We're sorry we fell short of your expectations. It's important to us that our residents have a positive and comfortable experience while staying in our community. Please give us a call or reach out to us at apps-addison@solomonorg.com to discuss how we can improve and find a solution for you.
Don't Live Here The apartments are a good size and layout, however that's about the only good thing about this place. Management is terrible and don't do their jobs. They refuse to repair anything that isn't an active emergency. My apartment was not cleaned at ALL and disgusting on move in. They showed me a very nice apartment unit on the tour and I feel very mislead. I didn't get an upgraded apartment, however, everything still should have been and should be clean and functional.
Business response:
We're so sorry to see that your experience hasn't reflected our high standard of resident satisfaction. If you're willing, we would be happy to speak with you and learn how to improve your opinion of our community. Please feel free to contact us at apps-addison@solomonorg.com to discuss these issues. Thank you.
Mold and Poor Maintenance Buildings are literally infested with mold. Maintenance takes forever to respond to calls (if they even respond at all). We haven’t had a light in our kitchen for over 6 months now. So happy to be leaving. Save yourself hassle and buy yourself a tent instead.
Buyer Beware Unprofessional Property Manager. They'll tell you your apartment will be remodeled & it won't be. They charge extreme high rent for a dump.
Thin floor and the highest utilities The highest utilities-electronic, water, and trash removal. You need to consider additional $200 for the monthly rent. Also, $125 for inspection fee when you move out. You will not get deposit back after crazy last month utility charge. During my lease, I had to deal with disrespect neighbors due to thin floor. If you have babys or kids, do not consider here unless you want to be at half basement first floor.
Not a good place to live!!!!! I'm here for almost 2 year now. Most of the units have very old and has old appliances which gives you troubles & hard times all the times and maintenance is not so good as they try to fix the issues temporarily and If you ask for appliance replacements they don't care you.. Gym is so little and its maintenance is terrible terrible terrible... Also importantly you prepare your self to pay huge amount of monthly bills on Water/Sewer and very huge electric bills in the winter time not sure why the... read more
Frequently asked questions about The Addison
How is The Addison rated?
The Addison has a 3 star rating with 387 reviews.
When is The Addison open?
The Addison is closed now. It will open at 9:00 a.m.