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The Addison
- Apartments
- North Wales, PA
About this business
Location details
700 Lower State Rd, North Wales, PA, 19454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Wonderful location and must stay to believe ! I had a wonderful time and experience living at Addison at English Village apartments for the past 7 years. It's a very convenient location. Over the years, living here has been a great pleasure. Everything about the place has made it feel like my own private recluse away from the rigors of my daily life. The appliances are a great bonus, as well as the very reasonable rent. Management is very responsive, great experience all around Overall it is a great place to live, next to 30... read more
Amazing amenities and great location I've lived at Addison at English Village for about 8 years and my experience has been exceptional to say the least. I did not have much to ask for as we always had the best of the deal from Addison and I wanted to take this opportunity to thank our current management at this community. Current office managers i.e., Yvonne, Stephanie, Claire, Mike and the maintenance professionals i.e., Freddy and John make the living experience at this apartment really worth it. They are very helpful, pro... read more
Awesome Location The Addison has been my home for about a year a half now and I absolutely love it! The only issue we had were the roads but they were fixed within the first nice week of Spring. The office staff is super friendly and the maintenance are responsive and communicate well. I live in a 1 bedroom with a den and 2 bathrooms, my boyfriend and I fell in love with it almost instantly, not many other places have 1 bedrooms with multiple bathrooms or with the amount of square footage. The community is great, super frien... read more
Nice apt/ Good value Been here for almost a year now. I am very happy with all the newer changes. The office is very friendly & I notice the maintenance guys have gotten much better. They just had a huge pool party last week and it was amazing. Very fun and lots of activities for everyone. Really loved the food truck, it was very cool. My rent was going up to renew my lease but I asked if they could cut me a break & they actually agreed. That really helped a lot bc my budget has gotten a little tight & I didn't wanna leave m... read more
Rents are too high, and they don't do their jobs You do not get what you pay for at the Addison. The buildings are in good condition and the floor plans are good, but that's where quality generally ends. The office is extremely ineffective at communication, failing to provide residents with any helpful guidance when you move in, rarely communicating in advance about issues that will affect residents, and providing insufficient information around service requests. On more than one occasion, I have gone to the leasing office a... read more
RUN Nothing works the company doesn't care if you want this lease to be your grave go ahead and live here otherwise you will get SCAMMED out of all your money. This is nothing like the photos, rats, mice, roaches everywhere.
Business response:
Hi Sara, we’re truly sorry to hear about your experience and the frustrations you've faced. The concerns you've shared are deeply troubling, and we want to assure you that this is not the standard of living we strive to provide. We take issues such as pests and maintenance very seriously, and we are committed to resolving these concerns promptly. Your feedback highlights areas where we need to improve, and we’d like the opportunity to address them directly.
Absolutely the WORST!!!! I lived in a one bedroom for 3 years moved to a 2 bedroom and all hell broke loose!!! The basement was flooded exposed wood pieces with nails sticking out mice, roaches. I had a leak from upstairs for over a year. Water running thru the walls I had a mold company come and of course there was alot of mold . Office couldn't care less!!!! The water that was flowing thru the basement ceiling ruined all my luggage which all had to be disposed of because of mold. I received NOTHING for my loss. I just move... read more
Business response:
Hi Sandy, we’re extremely sorry to hear about your experience. We understand how frustrating it must have been to face mold, leaks, and pests and take feedback like this seriously. This is certainly not the standard we aim to upload. We will resolve this issue for you immediately.
Run!! I don't know how they got their rating so high when all the reviews are awful. Mice, house centipedes, rude staff and ridiculous fees and utilities cost. I'm moving soon and can't wait. Look anywhere else the cost doesn't equal the hassle. Oh and overflowing dumpster area and potholes everywhere!
Business response:
Hi Taylor, we are sorry to hear about your experience, and we genuinely regret that we have not met your expectations. We take concerns related to pests, maintenance, and customer service seriously, and it’s clear that we need to make significant improvements in these areas. We will work on addressing pest control issues as well as maintenance concerns to create a more pleasant and comfortable living environment for our residents. We also understand the frustration of dealing with fees and utilities, and we are reviewing the... read more
DON'T DO IT ..... WORST PLACE I EVER LIVED EVER!!!!! All this place does is find their way into your pockets , management doesn't care about anything except rent, maintenance is unskilled and unprofessional. They start off with bait and switch .. the let you tour a sample apartment , then before you are even able to look at the place your moving into they make sure the have your first months rent, deposit,and renters insurance policy then you can see the crappy apartment you just signed a 1 year lease on. Good luck getting a... read more
Business response:
Thank you for taking the time to leave this feedback. Your experience has certainly not been what you or our staff would have wanted it to be, and we apologize for any inconvenience and frustration this has caused you. We are working with you and doing all that we can to turn your experience around. As always, please contact our office team if you need anything at all. Thank you kindly - The team at The Addison
Frequently asked questions about The Addison
How is The Addison rated?
The Addison has a 3 star rating with 385 reviews.
When is The Addison open?
The Addison is closed now. It will open at 9:00 a.m.