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The Adley Craig Ranch Apartments
- Apartments
- McKinney, TX
About this business
Location details
8951 McCutchins Dr, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best Place to Live! Adley is the best place to live hands down! Gorgeous apartments, fantastic amenities, beautiful property, and a staff that goes above and beyond every chance they get!
Business response:
Thanks Kiki for the wonderful review! We are thrilled to hear you are satisfied! We love our residents and we thank you for taking the time to let us know how we are doing! Thank you!
Infested with Roaches Complained about the roach infestation. They sent pest control a few times and then argued that it was due to cleanliness. The apartment was always clean. Had a friend who also lived there and left due to the roach infestation. The infestation was due to lack of maintenance and cleanliness throughout.
Business response:
Hi Juliette, We’re saddened to see your experience here was anything less than excellent and would appreciate the opportunity to discuss your thoughts. At your earliest convenience, please contact the office so we may have the opportunity to discuss your concerns in more detail.
NOT SAFE! PLEASE READ! If you're going off 1 review, let it be this! 2301 has water-smelling issues. I asked for help for over 3 months and they did nothing. The manager said someone MIGHT come on Tuesday a WEEK before my move-out which i would have to miss work for. I asked multiple times for move-out protocols and was given NOTHING. I was given FALSE information and then told I was lying. Then slapped with a $300 bill. I arranged with the incompetent manager that I will come back and clean and LEFT WORK EARLY to do so, and... read more
No Parking, Weekly Trash Overflow Parking: At 10PM, no more parking space in the community. Advise: limit residents by 2 cars per apartment ONLY. Trash: compactor overflow. This has turned into a weekly issue (I have photos from every week, since April). Trash overflow stays for up to 4 days outside. Some neighbors have complained about rats, insects, and horrible odor around. Until this date (09/29/20), NO mitigative actions have been presented nor an apology. Yet, residents have monthly paid two big fees: Resident Trash Ch... read more
Business response:
Thank you for your review. We do have parking policies in place and its actually one car per resident. The trash compactor we are open to suggestions. We have our maintenance associates here 7 days a week to find bags on the ground that simply no one bothered to open the chute and place them in there. The compactor has been full twice due to something placed in chute jamming it and was immediately fixed. I cannot have a team member here 24 hours a day to monitor the trash ,we clear it every morning and its clear when... read more
Bad planning! Do not rent! Do not expect cleanliness, nor parking spot. The buildings are abandoned, they are never cleaned by anybody, elevator is already disgusting. Smoke-free? Tell that to the residents right in front of the main office, smoking at night in their porches, hiding from the truth. Dumpster? One, not enough for the community. Again, residents are constantly using the dumpster from the community across the street. Finally, parking spot. Building are at around 75% of capacity and already chaotic, when it comes... read more
Business response:
We are disheartened to hear that you are not enjoying your living experience with us. We over-staff our community with groundskeepers and maintenance to make sure it is pristine. We also enforce our no smoking policy throughout the community. If you see anyone smoking or notice that the community is in a messy state, please reach out to the office so we can address these issues promptly. Even though we do not have assigned parking, we do have ample parking spaces for our residents, in fact, more than most apartment communiti... read more
Frequently asked questions about The Adley Craig Ranch Apartments
How is The Adley Craig Ranch Apartments rated?
The Adley Craig Ranch Apartments has a 4.3 star rating with 301 reviews.
When is The Adley Craig Ranch Apartments open?
The Adley Craig Ranch Apartments is open now. It will close at 6:00 p.m.