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The Barking Dog - Hooksett
- Pet Boarding
- Hooksett, NH
About this business
Location details
208 Londonderry Turnpike, Hooksett, NH, 03106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 6:00 p.m. | |
| Tue | 06:30 a.m. to 6:00 p.m. | |
| Wed | 06:30 a.m. to 6:00 p.m. | |
| Thu | 06:30 a.m. to 6:00 p.m. | |
| Fri | 06:30 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m. | |
| Sun | 08:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m. |
Recommended
Recommended
RecommendedGreat, friendly staff! Feel safe leaving my girl there for both day care and boarding.
Super nice staff.. I have boarded and brought my dog to day care and I knoe he is in great hands. Oakley loves it here!!!
Recommended
We had our dogs boarded for a weekend stay and paid extra for them to have baths at the end. When I picked them up they smelled of urine so bad that we had to give them baths at home. We also asked for the gold package because we wanted daily photos of the pups just to have that relief that they’re doing ok. We were told they don’t do any text updates unless something is wrong. Just odd because that’s not on the description on the website or on the poster hanging in the facility. I sent an email with my concerns and neve... read more
Business response:
Katie, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.
We used The Barking Dog for boarding and grooming for 14 years, starting at the Derry location, then Hooksett after a move. Unfortunately, our recent experiences have been bad and they have lost our business. We had a senior dog that could stand, but not for long periods. They said they could groom him as a sat, but instead they forced him to stand using the neck device. When he returned home, he couldn't walk or stand for nearly two days. We understand that older dogs are difficult, so we recently asked about a daycare appo... read more
Business response:
Michelle, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail and allowing us to address your concerns. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure the feedback you gave to improve the services we provide our clients and their pets.
I will never take my pet here ever again! My cat needed to be boarded while I was having life saving medical treatment and they almost killed my cat! My cat was incredibly sick from her boarding stay with them. She still is incredibly sick even now and it's a week and a half later. I completed the survey they email you asking for feedback after my pet's boarding. At the end of it they request you to email them if you had any issues before you post any reviews. I did so 5 days ago and no one cared enough to respond, so now... read more
Business response:
Hi Carrie Ann, I am so sorry that Willow isn’t feeling very well. While boarding with us Willow didn’t show any signs of being ill. We did call and leave a few messages to discuss with you but we have not heard anything back. We will give you a call again tomorrow. Willow was a wonderful guest to have at The Barking Dog and we hope she is feeling better and hope we can speak with you about the concerns you may have tomorrow.
I was extremely displeased with the service, as well as the lack of communication. Also on top of all of this my pup now has Kennel cough. Totally 100% unacceptable and unprofessional.
Business response:
Sean, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets. Is their a # we can contact you or please feel free to email trish@thebarkingdog.com.
Frequently asked questions about The Barking Dog - Hooksett
How is The Barking Dog - Hooksett rated?
The Barking Dog - Hooksett has a 4.4 star rating with 598 reviews.
When is The Barking Dog - Hooksett open?
The Barking Dog - Hooksett is open now. It will close at 10:00 a.m.