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The Bath Authority of Columbus

4.8

About this business

The Bath Authority of Columbus At The Bath Authority our installers are skilled at a wide range of bathroom remodeling services. From a speedy bath makeover with a replacement bath, or going as far as a more complicated bathroom remodeling plan, we keep your project on track with years of experience & a strong track record of satisfied customers. When you are ready to renovate your bathroom & your home, you should put your project in the hands of an installer you can count on. As you can see, that is why so many homeowners... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8148 reviews
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Customer in Westerville, OH's profile image
Customer in Westerville, OH 
3 months ago

We are satisfied with our new bath/shower combo. The workers were great and got everything done in one day even though we were told it could be a two day job. The only reason for the 4 stars is due to the high pressure sales during the consult. We were told the only way to get a "discount" was if we signed and paid half the same day. We ended up agreeing and it worked out well, but I strongly dislike this tactic to try to pressure people to not shop around. I would advise others to shop around before getting a quote from The... read more

Review in Westerville, OH's profile image
Review in Westerville, OH 
3 months ago

We are satisfied with our new bath/shower combo. The workers were great and got everything done in one day even though we were told it could be a two day job. The only reason for the 4 stars is due to the high pressure sales during the consult. We were told the only way to get a "discount" was if we signed and paid half the same day. We ended up agreeing and it worked out well, but I strongly dislike this tactic to try to pressure people to not shop around. I would advise others to shop around before getting a quote from The... read more

Business response:

Hello, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback! 

Tiiutu E.'s profile image
4 months ago

The installers were friendly and professional. They did a great job and I am very pleased. 

Tim W.'s profile image
5 months ago

Very happy with the whole process. Our design consultant Carl was great. Installer Gene was very professional and completed the job in a timely manner. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Wayne O.'s profile image
5 months ago

The assessment was explained fully as were the options. Our materials came in ahead of time. The installers did a wonderful job. They completed the job in a day and a half. It probably would have only been one day, except they had to reroute some plumbing. As this is a handicap shower, the side of the base pan is flat. We have an issue with water running off the seat on to this edge and the floor. Upon notifying BA. They recommend a solution and ordered it. If it wasn’t for this glitch, that has yet to be rectified, I would ... read more

Business response:

Hi Wayne, thank you for your feedback and we are happy to see the majority of your experience with TBA was a positive one. We are working to quickly correct the issue and look forward to learning five stars. Should you need anything in the meantime, please don't hesitate to reach out. ^AMC 

Paul R.'s profile image
5 months ago

Done in 1 day, did a wonderful job! 

Business response:

Paul , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -ES 

Marie S.'s profile image
5 months ago

I am completely satisfied with the work, the workmanship, and the courtesy care of my home. DJ and Caden were courteous. I was very satisfied with the people. 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Madeline C.'s profile image
Madeline C. 
5 months ago

The sales person was great but things after that wasn’t so great. I like having everything in front of me in black and white to know my actual total cost and what pmts are to be. The worker Gene was great. Here when he said he would be and did very great work. 

Business response:

Hi Madeline, thank you for sharing your experience with Gene! We'd be happy to send over any missing paperwork and answer any questions you still have. Please let us know how we can help by sending an email to customerservice@uwdtba.com. 

Wendy W.'s profile image
5 months ago

The staff was very accommodating and they cleaned up as if they were never pres 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Frequently asked questions about The Bath Authority of Columbus

How is The Bath Authority of Columbus rated?

The Bath Authority of Columbus has a 4.8 star rating with 148 reviews. 

When is The Bath Authority of Columbus open?

The Bath Authority of Columbus is closed now. It will open tomorrow at 8:00 a.m.