The Colonnade at Northdale

anonymous 

on AplaceForMom

3 years ago

I was very disappointed with our experience at The Colonnade at Northdale. We have had tons of problems with accounting. We were not happy with the lack of services that were provided and the treatment was poor. My loved one had covid and there was no sign or anything on the door. They said hand sanitizer was on the outside of the room but that was not the case. The cable did not work either. We were disappointed with the whole experience. 

Anonymous 

on AplaceForMom

10 years ago

Does not do catheter care 

Anonymous 

on AplaceForMom

11 years ago

In the beginning they will treat your loved ones like royalty. When they have them feeling comfortable with their surroundings, then they start changing things. They want you to use their prescription plan and doctor and if you don't then they will increase your level of care charge. They must get kickbacks for the doctor and the pharmacy. We were told my mom could have her little dog with her there. After increasing the level of care, they are now saying they will charge $20 a day to care for the dog. The dog was recently a... read more

Anonymous 

on AplaceForMom

11 years ago

For regular assisted living facility they’re okay, but for memory care they suck. Their primary interest is money. For memory care the food … they just bring it out, set it down, and hope people eat it. The parking is okay. The medication management was not good. 

A Place For Mom Customer 

on AplaceForMom

12 years ago

I really did not like this place much at all. It felt like stereotypical nursing home where you just stay until you die. Also the room where very small.