This profile has been claimed by the business owner or representative.
The Crest on Hampton Hollow
- Apartments
- Silver Spring, MD
About this business
Location details
3408 Hampton Hollow Dr, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Easy I say its easy because its close to a lot of things but not in a busy spot. The service was nice, leasing very cool with helping us imagining our stuff in the apartment. Free parking is a winner.
Business response:
Hey there! We appreciate you sharing your 5-star feedback with us at The Crest on Hampton Hollow. Feel free to connect with our office for further assistance with your home search!
Could Be better I don't believe anything is perfect, always room for improvement. So hopefully Crest will see it that way. The apartment is really nice, it really is. But maybe provide residents with tips on how to maintain the stove and dishwasher. My stove is getting really dirty, I asked how to clean it and they gave me some tips but it would have been nice to have from the beginning. Courtesy trash pick up from apartment would be nice and longer pool hours are my only sticking points. Everything else is good.
Business response:
Thank you for sharing your feedback with us! We're always seeking ways to better our community, so we'd love a chance to speak with you about your ideas. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com at your earliest convenience! We do appreciate your great rating and look forward to speaking with you!
good service. i've lived here for a long time and i know it has changed hands multiple times. But the people here now are professional. the maintenance has been here a long time and he is really good and quick. i was surprised when the manager called and asked me if i was happy with my last request. yes, i am happy with the service. I hope they keep this group here for a long time.
Business response:
Hi there! We appreciate you sharing the recent experiences you've had with us at The Crest on Hampton Hollow. Customer care is a top priority for us, so please do not hesitate to reach out if you ever need anything at all. Thanks again!
Clean and Quiet The pricing is a bit expensive but we don't regret it. Marlen promised us good service and we have received great service. The move in process was quick and no matter who we called in the office they were able to help. No issues with noise (why we moved in the first place, lol) and people actually take trash to the dumpster (another reason we moved).
Business response:
Hey there! It's great to hear about the 5-star stay you've had with us so far at The Crest on Hampton Hollow. Please do not hesitate to reach out if you ever need anything from our team! We hope to have you as a long-time resident.
Its okay not the best Property area is decreasing in quality. When I moved in it was delightful, now its filling up with loud rowdy individuals. Walls are so thin so you can hear your neighbor do everything.. I mean EVERYTHING. Leasing office is not so great with responding to messages or emails. Parking is not reserved first comes first serves. No fun community events planned by the leasing office. Pro is no bed bugs, roaches, mice or rats the rent is affordable and maintenance is excellent with responding to requests.
Come Live Here!! I am soo happy that I moved to The Point at Hampton Hollow. It feels like living in a vacation resort!!! The management in the leasing office is always very helpful, and kind. I even get my trash picked up at my front door. Wow I am soo thankful to be at this property. The maintenance is what truly makes this property great !!
looking for places! I am a resident of Hampton Hollow and have lived here for more than one years. I am very pleased with this living community. I really don't have anything negative to say about the surroundings, my neighbors, or the office staff. My experience has always been positive and the staff always professional and attentive
Bad mgmt and bad area Horrible management. Apartments are not good for the price. And my car got broken into twice.
Pass on this It certainly is not the worst place in the world to live but its definitely not what they are selling. I came in thinking I had some great deal on an apartment only to find that I am the one getting the bad end of the stick. They did the bare minimum of cleaning between the last tenant and I, I figured this out because there was still dirt and dust in all of the cupboards and the dryer WAS NOT EVEN HOOKED UP TO THE WALL. So apparently the last tenant just let the lint go everywhere behind the unit. I don't expec... read more
Business response:
We want everyone to be happy and comfortable in their homes, and we're sorry to hear your stay in our community has been so difficult. We'd love the opportunity to speak to you directly about how we can improve things for you, so please give us a call at 301-890-1613 or email us at leasinghamptonhollow@pancomgt.com. Thanks.
Frequently asked questions about The Crest on Hampton Hollow
How is The Crest on Hampton Hollow rated?
The Crest on Hampton Hollow has a 4.2 star rating with 166 reviews.
When is The Crest on Hampton Hollow open?
The Crest on Hampton Hollow is closed now. It will open tomorrow at 9:00 a.m.