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The Dermatology Specialists - Manhattan Valley
- Dermatologists
- New York, NY
About this business
Location details
2599 Broadway, New York, NY, 10025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was a walk in and everyone was super nice and helpful. Took me in right away. Also, was offered some water or seltzer water, which was a pleasant surprise. The office was very clean. María Strangie PA, was very kind and listened to all of my concerns. The whole experience was just amazing. This will be my new dermatology place from now on. Thank you 🤗
Everything from the space itself to how you’re welcomed, and then treated us perfect. I genuinely look forward to my appointments with you!
Honesty the first time I went I had a good experience, but this time the doctor I saw didn’t meet my expectations . I was given a cream that gave me a rash smh jus wasn’t satisfied at ALL
The Dermatology Specilaists used to be efficient and patient-friendly, answering the phone on weekends, almost always providing the appointment time requested, and submitting prescriptions to the pharmacy right away. Theire customer service is now awful: they're using AI as their phone representative, making me fill out a patient information form even though none of my information has changed, and, worst of all, I've been trying to get a prescription renewed for 11 days and I still don't have it. STAY AWAY
Business response:
Hi Alec, Thank you for sharing your feedback. We understand your concerns regarding our current processes, prescription renewal delays, and changes in how we handle patient communications. Your comments will be reviewed internally so these issues can be addressed. If you would like to discuss your experience further, please contact our management team at mpanagiotou@thedermspecs.com
Had a 9.00am appointment with dr Reddy. Officemanager came in at 9.10am. She first had to take care of radio and TV before she could assist the people waiting. No apologies. Was taken to a room and asked for the reason of my visit. Around 9.30am I was informed that dr Reddy was on his way; told the team that I could not wait so long, and Lauren offered to see me. Left around 9.40am. My advise: make an appointment in the afternoon when the entire team might be there to assist.
A medical practice with horrible, I repeat horrible communication. All they care about is making money (you don't owe!) off of you. Dealing with them to pay my bill has been an absolute nightmare, one that's taken over a year and still isn't resolved. Yes, A YEAR. After receiving my bill 5 months after the appointment, it never went through my insurance. I called the office and their billing department upwards of 20 times, dealt with rude receptionists, was placed on long holds, told I need to call my insurance, told they'... read more
I always have great experience visiting this place. Yesterday was different the Front desk at Astoria was nasty and the Billing person nasty and mean. My dermatologist is great. He is the best
I was not told at the front desk when I registered that I’d be seen by a PA and I should of !!!! I would of come back when a doctor was in or went someplace else. I felt tricked!
Frequently asked questions about The Dermatology Specialists - Manhattan Valley
How is The Dermatology Specialists - Manhattan Valley rated?
The Dermatology Specialists - Manhattan Valley has a 4.5 star rating with 711 reviews.
When is The Dermatology Specialists - Manhattan Valley open?
The Dermatology Specialists - Manhattan Valley is closed now. It will open tomorrow at 9:00 a.m.