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The Edge Fitness Clubs
- Gyms
- Sterling Heights, MI
About this business
Location details
2325 18 Mile Rd, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
They make it almost impossible to cancel your membership. Stay AWAY! I’ve emailed back and forth now 6 times “you can’t cancel over the phone” You have to talk to someone overseas who barely understands you.
Salesmen will tell you if you move away, you can cancel your annual membership at no additional charge. However, ABC Fitness, the actual company billing you and handling your membership contract, requires that you move MORE THAN 25 MILES away from the coverage area of your local gym and that the Fitness Club can instead of canceling your membership, move your membership to another, similar gym to continue holding you ransom for a third rate gym experience. You'll never be able to cancel your membership unless you pay them th... read more
I was insulted by a manager and spoken to in a insulting and degrading manner and when you try and resolve the issue via the email you are given no one bothered to contact me to try and resolve the issues
I am on a monthly contract and have attempted to cancel my membership for the last three months, even though I do not have to provide any proof of cancelation once the one year agreement has expired. They have continued to charge me monthly fees and an annual fee despite my written request for cancellation made in January that was forwarded to this branch manager, another branch manager, and their customer support.
My credit card changed and I decided to let my membership with them end instead of update my card info. Instead of cancelling my membership when the card declined, they began charging me an additional $25/month declined card charge on top of the monthly fee. What a greedy despicable money grubbing policy to not just cancel the membership but instead have a whole song and dance about how the business is the victim and should be compensated. Disgusting.
Moving and they are telling me I can't leave. After a lot of fighting, I have to bring a note that says I am moving as if I am in the first grade. I have given them two years and was told when I signed up that I had to give three months. The gym is mobbed all the time and you can't get on machines. The management staff knows nothing and tells you different stories. It is none of their business where I am moving. I would give them zero stars if I could
I contact this gym in Dec with a doctors note I emailed to two people including the gym mamager. I let them know that I was unable to work out due to a broken foot. I was told twice to they would pause my membership. Jan I was once again charged and when I call they tell me they can't refund the charge. That all they can do is pause and extend it. That helps them not me. They said they would see what else they can do I have not heard a peep back from them.
In today's world, it is disheartening that the pursuit of health and wellness is not always accompanied by a sense of fairness, particularly for women. Every individual, regardless of gender, should have the right to feel safe and secure in a gym space without the burden of unjust scrutiny or additional financial strains. It is fundamentally unfair that women often find themselves in an environment where judgments and disparities exist. This gym should be a space for empowerment and self-improvement, not a place where one's ... read more
Every time I go there I get harassed by front desk when I am working out with a family member who is 15 years old. They constantly ask me if he is paying me to train him and that I can not train him be cause it looks as if I am a paid trainer taking away from their staff. I also realized that when other people in the gym do the same type of training they never get talked to or asked to stop. I have been asked to stop while others have been doing the same type of training right across the gym. I am a person of color and I am ... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.6 star rating with 633 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close at 11:00 p.m.