The Edge Fitness Clubs's cover image

This profile has been claimed by the business owner or representative.

The Edge Fitness Clubs

4.3

About this business

Location details

13700 E 14 Mile Rd, Warren, MI, 48088, United States

Get directions
WeekdayScheduleStatus
Mon4:00 a.m. to Midnight
Tue4:00 a.m. to Midnight
Wed4:00 a.m. to Midnight
Thu4:00 a.m. to Midnight
Fri4:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.3698 reviews
Select a rating
Liz P.'s profile image
Liz P. 
rating
11 months ago

The tanning bed bulbs are both old and don't work well. The tanning beds smell, are constantly dirty, they do not clean them inbetween guests and would be surprised if they are cleaned at all. The tanning beds are both marked up from bottom to top with god knows what. The gym itself is clean. But the tanning beds are disgusting and don't work well. Would it kill a worker to clean them??? Also I see the owner responds to most comments on here. Please don't respond to this and ask me to email.... Just fix the tanning beds and ... read more

Business response:

We're sorry to hear about your experience with our tanning beds. We take cleanliness and functionality very seriously, and your feedback is invaluable in helping us improve. We will address these concerns with our team to ensure a better experience in the future. Thank you for bringing this to our attention. 

Tara G.'s profile image
Tara G. 
rating
a year ago

I liked this gym when I first signed up but it has seriously gone downhill. From machines being broken, sauna being a lawsuit waiting to happen from it falling apart to now not being open 24 hours even one day a week. People work late and would love late night workouts but they simply don't offer that. I'll be canceling my mentorship and going elsewhere. 

Business response:

Hello Tara, we are sorry to hear that you have had a poor experience and have shared your feedback with club management. Please feel free to reach out to us at edgecares@theedgefitnessclubs.com with any concerns and if you are willing to have a manager to contact you directly. 

Jasmine F.'s profile image
Jasmine F. 
rating
a year ago

I have been going to this gym for months and practicing with a trainer. Today I was kicked out of the gym for utilizing the open floor space when there was no class going, like we always do. When I calmly asked the general manager why, he stated it was a corporate rule. I called my home location Edge and they stated it's nothing against the rules to do this. 

Business response:

Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns. 

Brandon U.'s profile image
Brandon U. 
rating
a year ago

Awful Gym with poor customer service, my information was stolen while out on work for 2+ months and when I came to gym to fix my information and billing and pay for the 2 months they added unearthly Late fees equating to 5 months worth of membership for something Always packed and machines rarely cleaned 

Business response:

Hello Brandon, we are disappointed to see your review. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns. 

Hunter I.'s profile image
Hunter I. 
rating
2 years ago

they over promoted this place so much and got way to many people to start memberships here so its constantly filled with people 24/7 im always standing around for a good 15-20 minutes waiting for equipment that i need since everything has somebody on it at all times 

Business response:

Hi Hunter, we appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. Please feel free to reach out to us directly at edgecares@theeedgefitnessclubs.com with your review. Thank you! 

Abel R.'s profile image
Abel R. 
rating
2 years ago

When I first got my membership, I told the person who signed me up. I told him most the month because I don't live there in Michigan. I'm only here visiting, and business. She said no problem she do care of me. Then now I've got a cancel my membership to leave to California they told me I'm on yearly membership which I did not know and I will make myself clear with the person who sign me up that I want month to month only because I don't live here in Michigan so I asked for the manger which his name was Ryan I spoke to him ... read more

Business response:

Hello Abel, as our team at your local club advised you, members do have the option to cancel early due to move, we only require proof of the new address being out of the area of our clubs. Lockers will tend to break due to wear and tear, but our facilities team is on top of any necessary repairs or replacements. The only delay would be if a part is not readily available to us. It is true that we do not always have male cleaners available. However, we still want to make sure that the locker room is tended to. In this situati... read more

Connie F.'s profile image
Connie F. 
rating
2 years ago

I joined the gym last year at the most expensive membership to include spin classes. They had a lot of spin classes offered and I was told the spin room was always open so even if I couldn't make a class I could use the spin room. Over the last year they have cancelled 1/2 the spin classes. Recently they started locking the spin room because of people going in and taking selfies and messing up the bikes. I asked if they could open the spin room when I was there since the bikes on the floor don't show rpms or watts if you ... read more

Business response:

Hi Connie we are sorry to hear that you have not had a positive experience. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, so we may gather more information in order to properly address your concerns. 

Mike M.'s profile image
Mike M. 
rating
3 years ago

The gym is great bright, clean and great equipment. But the only complaint I have is the music. It's absolutely horrible. I wear headphones but can still hear the club music over them. Way to loud!!!! 

Business response:

We appreciate the review Mike! We do have volume guidelines for all of our clubs. If you feel the levels are too high, please feel free to bring it to a manager's attention so they may address. 

Scott P.'s profile image
Scott P. 
rating
3 years ago

I understand that this is a new location. It's pretty busy but it's a Saturday and brand new. I have received multiple text message and phone calls to set up a free assessment of some sort. I arrived 5-10 minutes before my appointment. Even confirmed the night before. When you go to the counter and wait to be told how to check in some people are face buried in a computer. A young man saw that I was waiting and finally helped me. Pretty easy once he showed me. I went to the trainer desk to find Nick. Again no one looked up. T... read more

Business response:

Hi Scott, we are disappointed to hear that you did not have a positive experience and have shared your feedback with the management team. Please also feel free to reach out to us directly at edgecares@theedgefitnessclubs.com 

Frequently asked questions about The Edge Fitness Clubs

How is The Edge Fitness Clubs rated?

The Edge Fitness Clubs has a 4.3 star rating with 698 reviews. 

When is The Edge Fitness Clubs open?

The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.