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The Edge Fitness Clubs
- Gyms
- St Peters, MO
About this business
Location details
4025 Veterans Memorial Pkwy, St Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
RecommendedI absolutely love this place. Mariah need a raise, I came and didnt want to purchase anythinf..but she did That!!!
RecommendedSigned up today! Special deals if u sign up before they open! This place is huge! Many deals—the one I chose is $30 a month and includes everything—classes, massage, cinema workout room, kids club.
Recommendedvery polite staff. we were welcomed as soon as we came through the door. connor was very helpful and helped me and my bf with all our questions. cant wait till they open!
I wish I could say I left this gym because of some dramatic scandal. The truth is far less exciting. A closer gym opened, and I moved on like a normal human being. Unfortunately, The Fitness Edge did not. Their outreach since then has been so relentless I am starting to wonder if my former membership came with a bonus feature called “Lifetime Pursuit Mode.” I left on perfectly good terms, but apparently that triggered a full-scale search-and-recapture operation. I have requested removal from their email list multiple times... read more
Business response:
Hi Matthew we apologize for any frustration. We do have several different contact databases. Please send an email to edgecares@theedgefitnessclubs.com, requesting to be removed from all contact, and our team will ensure this is taken care of for you.
RecommendedNot enough daytime class varieties , including spin.
Business response:
Hello Linda, we value your feedback and will pass it along to studio fitness management for consideration as they evaluate class schedules seasonally.
They play the music so loud it drowns out my headphones. When you complain about it they say it’s a corporate decision and they want the music loud. That’s a lie. Each time I come in the music volume varies. If you ever have a complaint about this club there’s no telephone number you can call to speak to a corporate representative. Your left either leaving an online message that’s eventually answered by a bot with the same pathetic reply. The Crunch fitness gym doesn’t play any music. I’m going to check out Crunch and... read more
Business response:
Hi Chris, we are sorry to hear that you would not recommend our facility. We do have a company standard on volume levels that the clubs are expected to follow. However, if we receive feedback about the levels being too loud, we would certainly have a manager check the levels and address where necessary. Sometimes one station can come in louder than another and in this situation, our facilities team can address. Members are encouraged to bring concerns directly to on site club management for immediate attention. However, you ... read more
Their membership inclusions & exclusions are misleading. I signed up for a basic membership in March. I went in and asked where the women’s area was & was told that the women’s area is not included in the basic membership. This is not stated ANYWHERE on their website or under the inclusion sections of their membership sign on. I was also lead to believe that the Edge Kids Zone is only included in the Strong membership. The second time I tried to use the Kids Zone, I was informed that they were at capacity & was incorrectly i... read more
Business response:
We sincerely apologize for the confusion regarding membership details and Kids Zone services. Please call feel free to reach out to our member experience team at edgecares@theedgefitnessclubs.com.
Hidden membership fees, terrible customer service, and the entire place is gross as can be. Plus, on top of that 1/3 of the equipment is always broken. Hands down the worst customer experience I've had at a gym. DO NOT WASTE YOUR TIME.
Business response:
Hello Bobby, we are sorry to hear that you have had a poor experience and have shared your feedback with club management. Please feel free to reach out to our member experience team at edgecares@theedgefitnessclubs.com with any concerns and if you wish for a manager to contact you directly.
I’ve had positive experience with the gym itself but they charge extra for childcare membership this is fine. Except that for the last several months they have not had adequate staff and you often have to wait 30-40 minutes for a space. There seems to be no effort to try to address this. I’m wondering if I should just find another gym. It’s a tone of work to get kids dressed and out of the house to Only be told with very little care that they are at capacity. Today it’s because there are already at capacity with 8 kids.
Business response:
We're sorry to hear about your experience with our childcare services. We understand how important this feature is for our members and we apologize for any inconvenience caused. We're continually working on improving our services and your feedback is valuable in this process. We hope you'll bear with us as we strive to make improvements. Thank you for your patience and understanding.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.7 star rating with 662 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.