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The Edge Fitness Clubs
- Gyms
- Voorhees Township, NJ
About this business
Location details
1120 White Horse Rd, Ste 300, Voorhees Township, NJ, 08043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The gym is ok if you live close. However, it's ALWAYS crowded with the exception of a mid Sunday football afternoon and even then it's still a decent amount t of people. I know gyms harbor a lot of sweaty people but it typically smells bad. The "big a.. fans" they have throughout should be turned up another notch to spin faster. I've been to other gyms in my lifetime and they've generally smelled clean. Overcrowdedness leads to multiple times of people walking up to you asking how many sets you have left etc. once the con... read more
Business response:
We appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. Please feel free to reach out to our member experience team at edgecares@theeedgefitnessclubs.com with your review. Thank you!
I've enjoyed my time at this gym for the past year that I've been a member. Gaby always greets me so happily by name and always memorizes my shake order. The gym itself is clean and there's so many options when it comes to your workouts. Highly recommend!
Love this place. Trainers care for you and help you reach your goals. Also love the classes as the many of the people who take the classes rally around you. "Keep going- you got this". Initially, it was nice when you feel exhausted, then before you know it you have a peer group of all kinds of people keeping you focused. Love that !
Business response:
Thank you for this great review MZ!
I'm in love with this gym. It has an energy that makes me want to stay there all day. The staff is extremely friendly and helpful. Personal training is great and it allows you special group classes. I also love to end the workout with a smoothie. Locker rooms are beautiful and clean. I couldn't ask for a better gym.
Business response:
Thank you so much for this great review Jennifer and welcome to our Edge FitFAm!
Nice people, expensive for personal training but enjoying it! I also love that there is a women's only room equipped with lots of machines, free weights, and TRX.
How come you dont clean your saunas? Its been well over 5 years and the wood is not even replaced? Do you know that a measly 180 degrees is not a sanitizing level of heat? That means you have a breeding ground for germs. When you ask the staff of they clean the sauna the openly admit and tell you they do not!
Business response:
Hi John, we are a bit confused about your review as the saunas are regularly cleaned and we even require the cleaning company to provide us with photos upon completion. In addition, half of the wood has recently been replaced when there was a piece that was broken, We encourage you to bring any concerns directly to our club GM, Doug, and he would be more than happy to address.
Cleanliness of the gym is extremely questionable. Same hair ties and fingernails on the floor in the women's room for over 5 days and this is the wall in the women's restroom.
Business response:
We're sorry to hear about your experience with the cleanliness of our gym. We take your feedback seriously and will address this issue with our cleaning staff to ensure a more thorough job is done. Thank you for bringing this to our attention.
The treadmill malfunctioned today on me and stopped abruptly. This is extremely dangerous. They didn't even ask if I was ok. Who is maintaining this equipment?
Business response:
We're sorry to hear about your experience with the treadmill Sue. Safety is our top priority and we take your feedback seriously. An incident report was filed by club management. In addtion, a service request was placed for our facilities team to evaluate the machine and address accordingly. If you would like for a manager to contact you directly, please email our member experience team at edgecares@theedgefitnessclubs.com, with your phone number.
I just called to explain that I am financially struggling and can no longer afford this gym and the "manager" made the situation 100% worse I ended up in tears when I called to resolve a situation he made is way worse an I am upset I just worked 8 hours today and the last thing I want is someone telling me I am the one who is in the wrong and being hostile just down right unprofessional and tacky.
Business response:
Hello Alexis, we are sorry if you had a negative experience. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review so we may address any concerns.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.4 star rating with 515 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.