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The Edge Fitness Clubs
- Gyms
- Warrington, PA
About this business
Location details
100 Easton Rd, Warrington, PA, 18976, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I joined and the first day in the ladies locker room teens were in there video taping themselves. I said something to the front desk and the person just said thanks for letting us know. I go another another time and and here we ago again (different patrons) more video taping while they are using a machine and I'm right there in the treadmill. Their phone is directly facing me. I felt very uncomfortable and at exiting I said to a different employee about the video taping. There was another customer right there that said maybe... read more
Business response:
Thank you for bringing this to our attention Robin, we do have a policy against filming anyone without their consent. If you reported this to a team member and they di nothing about it, that is unacceptable. We have shared your review with both club and district area management to ensure this is addressed. If you would like to have a manger contact you directly, please email us at edgecares@theedgefitnessclubs.com. As per our policy: For the overall enjoyment of others, cell phones may not be used for telephone calls while ... read more
If I could give this place no stars I would. This is over priced bullshit. Do not sign up, please. I got a job up in New York so I tried to quit the gym... you know because I live in New York now. J had to provide proof of my move?!? And that was back in January... it's may and they are still charging me. I have call 325 times, spoke to multiple people there and no one can help me. This was never ever worth it. ITS A SCAM
The club is nice but my issue is how the company operates which was bait and switch. Unfortunately members are not allowed access to all of the training equipment unless you are with a trainer or in the class led by an instructor. Specifically the studio rooms, cycles, HIIT and punching bag. When I signed up, I asked this question specifically if I had access during the tour of the rooms. The answer was yes as long as a class is not in session. After a month the rooms were locked and when I asked about it I was told that you... read more
Business response:
Hello Steven, we are sorry to hear your frustration. The personal training areas are always reserved for training clients. Unfortunately, it does sometimes become necessary to lock the group class studios when classes are not in session. However, we do provide spin bikes out on the floor as well. We apologize for any confusion and would love to offer you a free month of Edge Strong classes (which are part of our personal training program), as a gesture of goodwill. Please contact us at edgecares@theedgefitnessclubs.com.
This gym has newer equipment and a good smoothie bar but that is the extent of the advantages here. I'll start with facilities maintenance; management will leave equipment broken for weeks at a time. In a gym this size that shouldn't be an issue because there's other machines to use. But that's not the case here because this place is so packed at all times it's insane. At some point a gym needs to prioritize a realistic capacity over profits. There is also a problem with equipment as far as it being there at all. There are n... read more
Business response:
Hi Eric, we are disappointed to hear you have not enjoyed your experience and do appreciate the feedback. It will be shared with all appropriate team members.
I joined Edge a year ago and I wouldn't recommend it to those currently looking for a gym. It's overcrowded most times, the women's workout area is not clean, but my biggest issue is the way a female employee encouraged a guy to harass women at the gym. I reported the incident and nothing was done as far as I'm aware. Personal training is ok but overall my experience here has been underwhelming and aggravating.
Business response:
Hello Krista, we can assure you that the behavior you have explained is in no way tolerated. Please reach out to us directly at edgecares@theedgefitnessclubs.com so that we may properly address.
Don't try to cancel your contract for a contractually written reason. They will make it very difficult to cancel. Very poor member service. There are plenty of gyms around that treat there members better. STAY AWAY!!!
Policy of needing a medical form, proof of moving, or military leave is ridiculous. I'm not allowed to have a release of records for work let alone a gym. No other gym does this, it's a trap to consistently take your money. Don't sign up. You'd be better off at literally any other gym, any one. Oh you also can't lower your subscription status if you sign up for a higher one. Worst policies for any gym in the country.
If I could give this place zero stars, I would! My father has been in the hospital since the beginning of March for going into cardiac arrest 3 times! After notifying them they said we needed a note from the doctor to prove it. We did that even though the doctor said he never heard of such a thing. After they received the letter they continued to bill my dad. They informed us that they needed more info on my dads health from the doctor. Finally, we were able to cancel with the bank since the bank noticed that they switched t... read more
Business response:
Hello Courtney, we are sorry to hear this as several accommodations, outside of the normal contract terms, have been made available for members, due to COVID concerns. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, if you wish for us to look into your account.
Don't sign up to this gym. I have relocated to another state without an edge gym. They will not let me cancel my membership even though it is in their policy that if you relocate you can cancel. As I do not have the proof they require. They are complete snakes
Business response:
Hello Greg, we are happy to assist you directly to figure out another sufficient proof of move to use. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com.
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.2 star rating with 679 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.