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The Emergency Clinic at The Pearl
- San Antonio, TX
About this business
Location details
2015 Broadway Street, San Antonio, TX, 78215, United States
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Great experience by all the staff. They were very caring in treatment.. I would recommend them to anyone.
Business response:
Hello Mr. Fox, Thank you for sharing your ER experience with us regarding The Emergency Clinic at the Pearl location. We love our patients here and we treat our customers the way they deserve to be treated. We believe the caring shines through! We appreciate your feedback and your recommendations! Thank you again and please take care.
Friendly staff, I was treated fast and well
Business response:
Hello Mr. Dykstra, Thank you for your kind words and the 5 stars you gave The Emergency Clinic at the Pearl facility. We are so happy to hear you had such a good ER experience with Complete Care. We are open 24/7 and always ready to help! Thank you again!
Quick and thorough service. My only complaint is that the nurses kept on switching out. Wish they could assign one nurse to one patient. But that’s understandable and the service of all of the nurses was exceptional. Very courteous staff all around.
Business response:
Hello Mr. Garza, Thank you for choosing to visit The Emergency Clinic at the Pearl facility recently. We really value your feedback, it only makes us better! So happy to hear the service from the nurses were exceptional. Thank you so much again and please get well soon!
Very professional and caring team. I was seen very quickly. Dr Hernandez went above and beyond to ensure I received the necessary medical care. Thank you!
Business response:
Hello Ms. Caceres, The staff at The Emergency Clinic at the Pearl are so thrilled with the kind words for their team and especially Dr. Hernandez. We think he is fantastic!!!! We're open 24/7 and ready and waiting when you need us. Get well soon!
This facility is amazing. Fast, efficient, and extremely thorough. Each staff member went out of their way to insure i was given the care i needed.
Business response:
Hello Mr. Posey, Thank you so much for choosing The Emergency Clinic at The Pearl location and for rating us so very high! We are thrilled to hear you received the service you deserve and that everything was taken care of in a timely manner. We are always open, any time you need us day or night. Thank you again and get well soon!
Professional, quick, gentle, and up to date equipment
Business response:
Hello Ms. iman, Thank you for choosing The Emergency Clinic at the Pearl location recently and for the 5 star rating! We appreciate the feedback, It makes us appreciate our patients more! We hope you get well soon! Thank you again!
Not have a talk e talk male attendant telling you to go back to hospital you where discharged from
Business response:
Thank you for speaking with our Medical Director, Dr. Jones, on the phone recently. Our team is always looking for ways to improve and we value your feedback. De. jones will follow up on the issues you describe and use your input as a driver for improvement. Please do not hesitate to reach out to Dr. Jones if you have any questions or need additional assistance.
The staff seemed to be more concerned or busy assisting anyone else , when it seemed I was the only one there .. the dr. Kept coming in and out of my room in the middle of me explaining my symptoms , which they did not seem to take serious. I left before anything else could happen , as I was already there for about 3hrs before actually being seen and already sent to the back to be checked up on. As I wad leaving, medical staff seemed to finally care and tried to convince me to stay.. they were all rude, and talked to me like... read more
Business response:
Thank you for taking the time to provide your feedback. Our Medical Director, Dr. Fernandez, attempted to contact you but could not reach you. Our team is always looking for ways to improve and will follow up on the issues you described. If you have any questions or need additional assistance, please call Dr. Fernandez at 210-963-8333.
Frequently asked questions about The Emergency Clinic at The Pearl
How is The Emergency Clinic at The Pearl rated?
The Emergency Clinic at The Pearl has a 4.8 star rating with 1,254 reviews.
When is The Emergency Clinic at The Pearl open?
The Emergency Clinic at The Pearl is open now. It is open 24/7.