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The Encompass Health Rehabilitation Institute of Libertyville
About this business
If you are looking for an inpatient rehabilitation facility for a loved one, we are so lucky to have one closeby. My mom is currently a patient at Encompass Healthcare in Libertyville. She is an 83 year old polio survivor and has been in many rehab facilities over the years. Encompass is hands down the best one. She is receiving incredible physical therapy and occupational therapy. Their facility is state of the art and the therapists are amazing. In addition, the nurses, doctors and literally every staff member we've ... read more
They lost my $600 headphones by throwing them in the trash. They have now refused to pay for them even after we went through the necessary steps.
Business response:
Hi Emily, thanks for sharing your concerns with us. Would you mind providing additional details so we can pass it along to the appropriate contacts? You can email us directly at feedback@encompasshealth.com.
Beautiful building, but the care is questionable. Some staff are rude to patients. For every complaint, they are not good listeners and give all excuses. Schedule three hours of therapy, but they're late, leave early, don't have patience and quality is low. Three weeks my family member admitted and never received an update from the doctor. I only see a business in this place and not compassion for patient.
Business response:
Hi Ondina, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
Beautiful building, but the care is questionable. Some staff are rude to patients. For every complaint, they are not good listeners and give all excuses. Schedule three hours of therapy, but they're late, leave early, don't have patience and quality is low. Three weeks my family member admitted and never received an update from the doctor. I only see a business in this place and not compassion for patient.
Business response:
Hi Ondina, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
Frequently asked questions about The Encompass Health Rehabilitation Institute of Libertyville
How is The Encompass Health Rehabilitation Institute of Libertyville rated?
The Encompass Health Rehabilitation Institute of Libertyville has a 4.6 star rating with 180 reviews.
When is The Encompass Health Rehabilitation Institute of Libertyville open?
The Encompass Health Rehabilitation Institute of Libertyville is open now. It is open 24/7.