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The Encompass Health Rehabilitation Institute of Libertyville

4.6

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1201 American Way, Libertyville, IL, 60048, United States

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4.6160 reviews
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Deb B.'s profile image
Deb B. 
rating
3 years ago

If you are looking for an inpatient rehabilitation facility for a loved one, we are so lucky to have one closeby. My mom is currently a patient at Encompass Healthcare in Libertyville. She is an 83 year old polio survivor and has been in many rehab facilities over the years. Encompass is hands down the best one. She is receiving incredible physical therapy and occupational therapy. Their facility is state of the art and the therapists are amazing. In addition, the nurses, doctors and literally every staff member we've ... read more

Ondina A.'s profile image
Ondina A. 
rating
2 years ago

Beautiful building, but the care is questionable. Some staff are rude to patients. For every complaint, they are not good listeners and give all excuses. Schedule three hours of therapy, but they're late, leave early, don't have patience and quality is low. Three weeks my family member admitted and never received an update from the doctor. I only see a business in this place and not compassion for patient. 

Business response:

Hi Ondina, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Ondina A.'s profile image
Ondina A. 
rating
2 years ago

Beautiful building, but the care is questionable. Some staff are rude to patients. For every complaint, they are not good listeners and give all excuses. Schedule three hours of therapy, but they're late, leave early, don't have patience and quality is low. Three weeks my family member admitted and never received an update from the doctor. I only see a business in this place and not compassion for patient. 

Business response:

Hi Ondina, thanks for sharing your concerns with us. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Frequently asked questions about The Encompass Health Rehabilitation Institute of Libertyville

How is The Encompass Health Rehabilitation Institute of Libertyville rated?

The Encompass Health Rehabilitation Institute of Libertyville has a 4.6 star rating with 160 reviews. 

When is The Encompass Health Rehabilitation Institute of Libertyville open?

The Encompass Health Rehabilitation Institute of Libertyville is open now. It is open 24/7.