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The Flatts Salisbury

4.3

About this business

Location details

202 Onley Rd, Salisbury, MD, 21804, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
SunClosed
4.3172 reviews
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Devon W.'s profile image
Devon W. 
rating
3 years ago

Moved in here almost a year ago. I love it. The staff is so sweet and helpful, especially Dallas! 

Gayle G.'s profile image
Gayle G. 
rating
3 years ago

The Flatts and especially Stephanie have been great to work with in regards to my son (a student at Salisbury University). They worked with us on an issue and I could not be happier. Stephanie was attentive and so easy to work with. Thank you for all you did! 

Sloan S.'s profile image
Sloan S. 
rating
4 years ago

The Flatts is a great place to live. First, it's super close to campus. They even have a shuttle to get you to and from. Second, the amenities are great. They have a gym, really great study areas with computers, a game room, and other up to date amenities. They also have a turf area with lounge chairs and an area with nice couches, tables, and a fire place. Most importantly, the maintenance team and people who work in the leasing office are super nice and attentive. Finally, as a student, I enjoy how The Flatts provides thei... read more

Evan L.'s profile image
Evan L. 
rating
4 years ago

Since recent reviews, the flatts has finished renovation and has pretty nice living spaces. I'm a college student and the alternatives are either more expensive, or the same price for less living space. The current staff are friendly and responsive, and the utilities and benefits are very nice for the money. 

Hannah P.'s profile image
Hannah P. 
rating
5 years ago

A lot of people had bad things to say about the complex but I think it's great! Everything looks like the pictures and the staff is super nice! They do not always follow through with the dates that they are doing something and if you need to communicate you have to call because they probably will not email you back. Besides that I think the complex is very nice and like living here! 

Lee B.'s profile image
Lee B. 
rating
a year ago

I don't even know where to start, I lived here for two years. They'll do give aways and never give the prizes out, give incentive to sign leases and do the same thing. They'll get these prizes to give out then never let you know they have them hoping you won't get your promised reward because they're so cheap. They'll have events like taco tuesday or chic fi la breakfast once a semester but buy enough to feed one building in their ten building apartment complex. They gave us a couch in awful condition, we proceeded to live i... read more

Business response:

Lee, We appreciate you taking the time to share your concerns and experiences with us. We value all feedback as it helps us improve the quality of our services. Regarding lease incentives, we want to clarify that any incentives offered come with an agreement that each resident must accept and abide by. If a lease incentive was not provided, it is typically because it was forfeited as per the terms of the agreement. We do our best to ensure all residents are aware of these terms at the time of signing. We host various g... read more

Gigi C.'s profile image
Gigi C. 
rating
3 years ago

Honestly, this apartment complex is wack n frustrating to work with. They have had half the parking lot closed due to repaving, but don't actually fix the issue of flooding in many areas especially in the back of the complex. They did roof work at 9 am which was just annoying because you could hear them working even when it was a few buildings away. I feel like a lot of these things should've been done during the breaks where most residents were gone for breaks or for summer. They tell u that u don't go over in utilities, bu... read more

Lily D.'s profile image
Lily D. 
rating
4 years ago

THANKS FOR DELETING MY HONEST REVIEW I'll add it again and on every site! INCREDIBLE maintenance staff On the weekends it can be very noisy since they're thin walls but great place overall....just wish they had a pool. Besides that, I didn't have the best experience talking to Stephanie Lee. My friend told me she's one of the boss ladies. So I had left flowers outside and they were gone when I came back to my apartment landscaping came. Long story short the maintenance staff grabbed my plants before landscaping came. Steph... read more

Rihana S.'s profile image
Rihana S. 
rating
4 years ago

At first I enjoyed this complex since it has great amenities and opportunities to get to campus and surrounding stores quickly. However the staff tends to be very last minute with announcements: they don't let people know if there will be community maintenance until minutes before they're scheduled to come in. And there are never timeframes for when maintenance will be completed. The location is also very expensive and is marketed in a way where it seems like a deal, but personally I don't think so. RENT ISN'T PRORATED, so y... read more

Frequently asked questions about The Flatts Salisbury

How is The Flatts Salisbury rated?

The Flatts Salisbury has a 4.3 star rating with 172 reviews. 

When is The Flatts Salisbury open?

The Flatts Salisbury is closed now. It will open at 10:00 a.m.