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The Flatts Starkville
- Apartments
- Starkville, MS
About this business
Location details
940 Mississippi 12, Starkville, MS, 39759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Staff are helpful and friendly. The maintenance personnel do regular cleaning of the complex, making sure that everything external is working and clean. Any time I or any of my apartment mates have placed a maintenance request someone was sent to make an initial inspection in under an hour. The only detriment to the complex is the parking situation. 3 of the 5 buildings primarily park in one of the parking lots which doesn't have the capacity to hold all of the residents from those buildings. Parking on the other side of the... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! The Flatts Starkville Team
Bree & the office staff are great! I love the maintenance team as well, as they are quick & friendly. The regional manager, Ashley, is also very friendly and can help escalate a solution to a problem if needed. Bus is great and reliable as well if you don't have a car and need a ride to Walmart or campus!
Business response:
Thank you, we are here for you! Come visit us soon!
I have lived at the Flatts for about 7 months and enjoy it. The staff are incredible friendly, and the location is extremely close to amenities.
Business response:
Thank you, Sarah! We love how close we are to WalMart especially.
Once you're actually settled everything is great but lately I have had several issues when it comes to mail and they have lost my mail. Also these new renovated apartment aren't exactly fully renovated like they said they did. It was cosmetic updates but not major ones like they said. The staff is nice but I feel like there's some issues that need to be solved before I would give them a 5/5
Business response:
Thank you, Ginna. We have a new system for mail and packages now that we hope everyone will find better and more efficient!
Have been here two years. Loved it my first year. But we have had some problems with management during my second. We have had to move two times due to renovations. Maintenance men are always super friendly. One of the best prices in Starkville.
Business response:
Thank you, Josie. We apologize for the relocations during renovations. The unit renovations are finally complete!
The management team here is very helpful and always friendly. Any issues are always resolved as quickly as possible!
Update to initial review. The corporate office did reach out to me to try to make amends, so I'm changing the review to 3-stars. I think the complex could've been more judicious in their renovation relocations for the residents, but the personal outreach is appreciated.
I normally do not leave negative reviews, but after this experience, I feel other prospective tenants should be aware of how this apartment complex handles lease disputes and communication issues. The biggest issue was the lack of clarity, consistency, and reasonable communication from management throughout the process. According to the leasing office, they considered the lease "binding" as of May 7, despite the fact that financial verification and supporting documentation were not completed until May 19. This immediately ra... read more
Business response:
Thank you for taking the time to share your feedback. We understand that leasing decisions and contractual obligations can be stressful, especially for first-time renters and their families, and we appreciate the opportunity to address your concerns. At The Flatts Starkville, we strive to provide a transparent leasing process and encourage all applicants and guarantors to carefully review lease documents before signing. Once a lease agreement has been executed by all required parties, it becomes a legally binding contract,... read more
was a great move in experience ( expensive ) but still was good. after that's it's went downhill from there. first started with them randomly doubling my power bill , and then the next month doubled it again to where it was almost $500 and management told me they didn't have a answer for me and then tells me i have a trash bag on the second floor ( I stay on the fourth floor) and charged me $100 for a trash bag being left on somebody else door that wasn't my trash at all. they claim a resident found something with my name o... read more
Business response:
Thank you for taking the time to share your experience. We’re glad to hear that your initial move-in experience was positive, but we’re sorry to learn that your time with us did not continue that way. We understand how frustrating unexpected utility charges and unresolved concerns can be. Regarding the power bill increases, utility costs can fluctuate based on usage and external factors, but we recognize that the lack of clear answers is not acceptable. We have been looking into this for you such as checking your thermostat ... read more
Frequently asked questions about The Flatts Starkville
How is The Flatts Starkville rated?
The Flatts Starkville has a 3.9 star rating with 119 reviews.
When is The Flatts Starkville open?
The Flatts Starkville is closed now. It will open tomorrow at 10:00 a.m.