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The Gardens On Timberlake Apartments
- Apartments
- Lynchburg, VA
About this business
Location details
240 Beverly Hills Cir, Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Good place to live- quiet This apartment complex has been great. My apartment is a bit small but I love the big closet, it’s been bug free, clean community, friendly neighbors, nice set up for the mail in the gazebo. It also is quiet so if your a college student this is a great plus!
Business response:
Thanks so much for the stellar feedback! We're glad to have you at the Gardens on Timberlake. Our team is always happy to assist, so please let us know if you ever need anything for your home.
Almost 5 stars - Very very thin walls and floors Pros - Very responsive, attentive, and professional management team. I put in a maintenance request and it was taken care of the next day. They are very communicative with residents. - Great amenities that are cleaned and maintained on a DAILY and WEEKLY basis! - My building (700) and one other building (800) has an elevator that makes moving and carrying heavy items very very easy! - Very great location as it is right off a main road and behind a grocery store (walking distan... read more
Business response:
Hey there, thank you for taking a moment to share this review with our team at The Gardens on Timberlake. We're glad to hear that you've been enjoying our team's stellar service as well as our wonderful amenities. We do apologize for the noise troubles you've had with your neighbors, but we invite you to contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com for further assistance. It'd be a pleasure to continue working with you to find a solution to improve your comfort level. Thanks again f... read more
Nice place to live The Gardens of Timberlake is a very nice place to live. It is quiet and safe. I enjoy the Clubhouse and the pool. I feel very happy and satisfied here.
Business response:
We're delighted to hear that! It's been a pleasure having you at the Gardens on Timberlake. Our team is always happy to assist our residents, so please feel free to connect with us anytime. Thanks again!
Awesome Place! Clean, quiet, good amenities! This apartment complex has been great. My apartment is a bit small but I love the big closet, it’s been bug free, clean community, friendly neighbors, nice set up for the mail in the gazebo, nice pool, and it has a nice gym.
Terrible Management and terrible policies the WORST place you could live. Although the gardens looks nice on the outside, the management and the policies make this place an awful community to live in. The property manager is terrible at her job, doesn’t care about the residents, and only cares about how the gardens can take more money from you. The parking policy is trash, and if you don’t want to pay $100 per car per apartment, you will get towed. They make new policies that you have no choice to follow, whether you were he... read more
Awful parking policies My sister and brother in law moved here earlier this year when they relocated back to the area. They were so excited to find a nice, gated, clean place to live at a relatively affordable rate. My fiance and I had also moved away and discussed possibly moving here as well when we returned to the area. YEAH NO! After the experience they have both had this week with management and my brother in law's car being towed in the middle of the night on a SATURDAY when the towing company is closed the next day (f... read more
Business response:
Thank you for sharing your concerns. We have heard the apprehensions and reviewed all possible solutions to the overall parking system of the community. Unfortunately, within an apartment community there does have to be some regulations implemented and this is a standard procedure at similar communities. While we were brand new and not fully occupied, unlimited parking for the residents was not an issue and therefor allowed. However, as we have grown some changes needed to be made to accommodate the majority. We found t... read more
Beautiful Complex, NOT worth dealing with the management They've changed multiple policies since I moved here and have no regard for treating their residents fairly. They recently implemented a new parking policy, giving ONE parking tag to each apartment regardless of how many people are on the lease. If you want another parking spot because you, like me, have 2 roommates (who also signed the lease) and need to park on the premises, you'll need to pay an extra $100 per tag. What's annoying about this is that it's not what I ... read more
Business response:
Dear valued resident, Thank you for sharing your concerns. We have heard the apprehensions and reviewed all possible solutions to the overall parking system of the community. Unfortunately, within an apartment community there does have to be some regulations implemented and this is a standard procedure at similar communities. While we were brand new and not fully occupied, unlimited parking for the residents was not an issue and therefor allowed. However, as we have grown some changes needed to be made to accommodate th... read more
Parking Chess Match When we moved in here and signed a lease there was NO PARKING POLICY. In our building the parking was just fine...until the horrible parking policy that was created. We were all told to sign a NEW parking policy sheet that would give us 1 hang tag, we rent a 3 bed 2 bath apartment (notice I said we because it is me and my wife so we have 2 vehicles), that would allow the hang tag vehicle to park anywhere in the lot. The other car would not have a hang tag unless you want to pay $100 for it! We were told, ... read more
Business response:
Thank you for reaching out to us at the Gardens on Timberlake. We've received your review, and are extremely sorry to hear that you are unhappy with our current parking arrangement. We want to assure you that your voice has been heard, and we are currently working with our team to try to find a resolution that works for everyone. If you would like to speak with us directly, we would be happy to schedule a time to sit down with you personally to discuss this in more detail. You can reach us at 434-942-0392. Again, we wan... read more
Current Resident I moved into these apartments in March of 2018 and then in May they decide to tell all of the tenants that they can only have 1 parking space and if you have another vehicle you must pay $100 for a "parking tag" per year or park outside of the gated property. This was NOT on our lease and every night they have cars towed that belong to actual tenants who must then pay BeeLine towing company $240 per day that the car is at their lot. What family doesn't have a mom and a dad that own a car to get to work?? Hor... read more
Business response:
Thank you for reaching out to us at the Gardens on Timberlake. We've received your review, and are extremely sorry to hear that you are unhappy with our current parking arrangement. We want to assure you that your voice has been heard, and we are currently working with our team to try to find a resolution that works for everyone. If you would like to speak with us directly, we would be happy to schedule a time to sit down with you personally to discuss this in more detail. You can reach us at 434-942-0392. Again, we wan... read more
Frequently asked questions about The Gardens On Timberlake Apartments
How is The Gardens On Timberlake Apartments rated?
The Gardens On Timberlake Apartments has a 3.5 star rating with 118 reviews.
When is The Gardens On Timberlake Apartments open?
The Gardens On Timberlake Apartments is closed now. It will open tomorrow at 10:00 a.m.