Nice, could be way better
Pros: maintenance staff are awesome, great community of residents, convenient and pretty location, smoke free, nature, pool, nice dog park, nice quiet apartments. Carlos is a saint.
Cons: Horrible “apartment manager” can be very cruel and irresponsible to the staff and residents, management/leasing office is understaffed and disorganized, no recycling, trash compactor is a health hazard, mail disappears, rent is skyrocketing (but quality is going down). Upper management really needs to get it togeth... read more
Quiet & Cozy
I feel like apartment reviews are so harsh. If you're that picky and particular then buy a home. Despite the sky rocketing rent costs in the area, I've really enjoyed living here for the past 2.5 years. It is very quiet, people are respectful and maintenance is great about fixing any issues. They're also super nice. Fernando, the manager of the property, is lovely. I wish they advertised more community events. (They're good about posting on Facebook but not everyone has social media.) Overall, I enjoy this place... read more
Business response:
Thank you for the 4 stars! We appreciate the feedback and are happy to hear that you have been enjoying your time here in the community. Thank you for giving our team a shout-out and being a wonderful neighbor!
My family and I moved into the Lodge at Crossroads in October 1, 2020. We are so very happy here! Our apartment is spacious and comfortable. The amenities like the pool, the gym, the clubhouse and the walking trails are awesome. We love it here!
Business response:
We are so glad to hear that you and your family are enjoying your time here at The Lodge at Crossroads, Laura! Thank you for sharing your experience and being a great neighbor.
Warming Home!!!
Excellent customer service and leasing staff will work with you every step of the way. Been here for 2 years and I’m loving it here
Business response:
It's great to hear you're loving your home at the Lodge at Crossroads! Thanks for recognizing our team and sharing your experience.
Great staff and lovely property.
Business response:
Thanks so much, Shay! Happy 4th of July! :-)
I lived here for almost a year and it was my first apartment. The staff here is amazing! They made my son and I feel so welcomed! Shawn and Carlos especially! Anytime maintenance was needed I didn't have to wait any longer then an hour! The apartment was clean and such a great first home for my family! Thank you all for all you did to make us feel at home! Will recommend to anyone! LOVE this place!
Business response:
Thank you, Sara! We're thrilled to hear you and your son are loving it here at The Lodge at Crossroads. We strive ourselves on a very attentive staff and we're so happy that they're exceeding that goal. Thank you for calling our community home. Have a great day!
It's ok
It's just ok. I'm not impressed or unimpressed. The construction is interesting as I can hear every movement of my upstairs neighbors. Every. Single. Movement. Lawn maintenance happens twice a week it seems like and they use a power blower on everything including your front door and hallway so it's loud, so so loud. But at least it looks ok? As a result, its always a bit noisy between my neighbors and the complex itself. I work from home so I find these things more annoying compared to the average tenant. The parking... read more
Business response:
Thank you for your feedback. Because we're unable to determine your identity in order to reach out to you directly, please call or drop by the office at your earliest convenience to speak with our community manager. We'll then do everything we can to assist you in alleviating your upstairs neighbor noise issue. We'll also meet with our landscaping foreman to ensure our landscapers avoid blowing debris toward residents' doors. Finally, we have garages for rent for $100/month if you're interested in securing a guaranteed, assi... read more
Happy so far!
We've only been here a few months, but in that time we have enjoyed the apartment! It's in an awesome location, pet friendly, staff is nice, apartments are nice, the property is clean, and it was the most affordable place we could find without compromising the quality of living! Sometimes parking can be a pain but overall we are very happy with our decision :)
Business response:
Thank you for your wonderful review! We are glad you are enjoying your new home at The Lodge at Crossroads!
We’ve been here for 3 months and have loved it! Quiannia and the other office staff have been so helpful making the move in process very easy and have helped with anything we’ve needed since then. The amenities and location are amazing!
Google reviews (64)
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