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The Maryland Center for Oral Surgery and Dental Implants
- Oral Surgeons
- Cockeysville, MD
About this business
Location details
10 Warren Rd, #330, Cockeysville, MD, 21030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had my wisdom teeth removed this morning. On Friday morning, I received 3 calls from this office requesting me to switch my appointment from Owings Mills to Hunt Valley. Okay, no problem it’s closer to home! Until they called me TWICE MORE to switch it around. I had decided, as well, on this day to switch my procedure and only have my top 3 wisdom teeth removed (I had an extra on top.) Upon arrival, the receptionist had no idea I had switched it but for a small note in the patient record indicating I had requested the swit... read more
Business response:
Hi Mike Jones, Thank you for expressing your concerns. We apologize for the inconvenience you faced as we always aim to provide a five-star experience. We would like to learn more about your experience. Please send us a message at info@mdcenteroms.com so that we may better assist you.
Terrible customer service
Business response:
Hi Yosh, Thank you for expressing your concerns. We apologize for the service you faced and would would like to learn more about your experience. Please send us a message at info@mdcenteroms.com so that we may resolve this matter.
Called 3 Office for an appointment as trying to find one ASAP. I was told I may only schedule a consult and that I should be able to get another appointment in a week maybe 2 there after but since the consult wouldn't be till next week that would need to happen and at that point I would need to see when was available. Upon stating that this was an issue I am trying to resolve ASAP due to extreme pain and that I had already reached out elsewhere BOTH other locations were able and willing to give me consult and appointment dat... read more
Business response:
Hi Tony, Thank you for expressing your concerns. We apologize for the inconvenience you faced and would like to learn more about your experience. Please send us a message at info@mdcenteroms.com
Only giving this practice a one star because I can’t pick zero stars. Worst experience of my life. First off let me start off by saying the receptionist at the hunt valley location was amazing, wish I knew her name, she was the ONLY person to make me feel comfortable about my wisdom teeth removal through this entire ordeal. When I had gone for my consultation at the ownings mill office, they had NONE of my paper work on file when they had specifically said that they would contact my dentist and get all needed paper work faxe... read more
Business response:
We appreciate you taking the time to share your feedback and apologize for the experience you are describing. Due to HIPAA regulations we cannot address specifics of any visit online but are happy to discuss this further at your convenience. Please send us a direct message with your most recent contact information so we may get in touch with you and discuss your experience in more detail. Thank you, we hope to hear from you soon.
I had an awful experience at Maryland Center for Oral Surgery! I was referred there by my dentist after having a root canal. I was in horrible pain and really upset. I was unsure where the pain was actually coming from because I hurt from my head, to my ears, to my throat! I was in agony!! Dr. Selvaraj came into the room and barely said hello to me or my husband. He had no empathy for me or my situation. I went there in pain and left in tears and in pain!! My husband is a police officer and I have been a nurse for... read more
Business response:
We truly value all feedback so thank you for taking the time to write this review. We sincerely apologize that we did not meet your expectations and we would encourage you to call our Practice Manager to discuss your concerns. We hope you give us the opportunity to earn back your trust in the future. Thank you again and please take care.
I gave three stars because of the conflicting information provided after a procedure.
Frequently asked questions about The Maryland Center for Oral Surgery and Dental Implants
How is The Maryland Center for Oral Surgery and Dental Implants rated?
The Maryland Center for Oral Surgery and Dental Implants has a 4.7 star rating with 1,354 reviews.
When is The Maryland Center for Oral Surgery and Dental Implants open?
The Maryland Center for Oral Surgery and Dental Implants is open now. It will close at 5:00 p.m.