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10 Warren Rd, #330, Cockeysville, MD, 21030, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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Business response:
Hi, Kedi. At The Maryland Center for Oral Surgery and Dental Implants, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (410) 666-5225!
My first visit there was a disaster. My appointment was 2:15. I arrived by 2:00. After about 5 minutes I was told the doctor was finishing up with a patient and would be with me shortly. Shortly turned out to be over an hour later. I then sat in the chair another 20-30 minutes before the dentist came in amid much laughing and talking in the hallway. She spent about 10-15 minutes with me and charged me $175. Then I waited about 10 minutes or so to check out (Only person waiting) I was then presented with a bill for $650... read more
Business response:
Hi, Alvina. At The Maryland Center for Oral Surgery and Dental Implants, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (410) 666-5225!
I rarely leave reviews, but Maryland Center texted asking for a review: I absolutely do not recommend Michael Schwartz nor Maryland Center. I had an afternoon appointment, arrived on time, checked in, and was not called back to a room for 45 minutes. The nurse asked a few questions, said the dentist would be in shortly, and left me to wait alone for another 20 minutes. The dentist’s consultation consisted of pre-surgery instructions, lasted 5 minutes and could have been entirely done by phone.
Business response:
Thank you for sharing your thoughts, Gregory. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (410) 666-5225.
I'm giving 2 stars instead of the 5 he deserves, because while Dr. Schwartz is an excellent dentist with a wonderful "bedside" manner (I always joke that he should deliver babies because he is GREAT at extracting teeth), the scheduling at this office is atrocious. There is no respect for the patients' schedules and time. How unfortunate, because WE are paying the salaries of everyone at the office. The Dr. is ALWAYS a minimum of 1 hour behind schedule at BOTH locations. The next time my dentist refers me out for implants, I ... read more
Business response:
We appreciate your feedback, Marla. If you would like to discuss your experience further, don't hesitate to reach out to us at (410) 666-5225 or info@mdcenteroms.com. We would love the opportunity to resolve any issues.
It took 2 hours to get me seen. I had a 2:30 appt and no work was done until 4:30. Staff was nice but did not make me very happy
I had all 4 of my wisdom teeth removed last Thursday by Dr.forest. I’ve been in pain for the last 4 days. I went for a follow up and this time my appointment is with Dr.Schwartz. He comes in and I explained what I was feeling. He begins to set things up on his table. He says he’s about to take a look and without explaining to me what he’s about to do and why, he just starts to poke and pick at the areas that have been causing me pain. I’m moving and screaming in pain. He finally stops and I yelled at him asking him why he wo... read more
Business response:
Hi, Laquesha. At The Maryland Center for Oral Surgery and Dental Implants, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (410) 666-5225!
We arrived for our 2:45pm appointment for a consult. We were asked to wait in our car, which I understand (although it was never told to us in any communication). 1 hour and 2 minutes later (at 3:47), we went inside to check, and were called while we were standing in the waiting room to ask. We were not seen by the doctor in the treatment room until 4:18pm, for less than 9 minutes total, when were were out at the checkout desk (at 4:27pm). When we expressed our frustration at the lack of communication, time estimates, an... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Megan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (410) 666-5225 and we'd be happy to help you out. Cheers, The Maryland Center for Oral Surgery and Dental Implants
We first visited the Bel Air office to get a CT scan for my daughter’s orthodontist. We were not given a thumb drive with the scans, because the only person who knew how to create it was at lunch. I gave them the orthodontist’s information and was told they would email him the scans. When I showed up for her orthodontist appointment, he hadn’t received the scans that I paid $250 for. His office attempted to call MCOS, but couldn’t get anyone to answer the phone. He had to use the x-rays from her dentist to make a decision ab... read more
Business response:
Hi, Jessica Pilkerton. We are sorry to hear that we didn't meet your expectation. We have very high expectations at The Maryland Center for Oral Surgery and Dental Implants and would love the opportunity to improve. Please get in touch with us at (410) 666-5225!
I had been told 2 days prior that I had dry socket by the surgeon and was told to be seen again before the weekend. I was seen not by my surgeon but by Dr. Schwartz which was closer to my employer in Owings Mills. I was in a good amount of pain and Dr. Schwartz took a 20 second view of my mouth, no cleaning or anything done, told me my mouth was “perfect” and had me leave. I left in pain and felt like maybe 4:30pm on a Friday was not an ideal time to be seen by this doctor. The whole appointment felt rushed and am still in p... read more
Business response:
Thank you for sharing your thoughts, Jesse Jayne. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (410) 666-5225.
The Maryland Center for Oral Surgery and Dental Implants has a 4.7 star rating with 1,354 reviews.
The Maryland Center for Oral Surgery and Dental Implants is open now. It will close at 5:00 p.m.